PIM_EM_CASE_VW (SQL View)	Index Back
PIM Email Lead View Related Transaction for Lead for PIM Synched Email

PIM_EM_CASE_VW

(SQL View)

PIM Email Lead View

Related Transaction for Lead for PIM Synched Email

SELECT A.CASE_ID , A.BUSINESS_UNIT , A.DISP_TMPL_FAM_CD , A.RC_VERTICAL , A.BO_ID_CONTACT , A.ROLE_TYPE_ID_CNTCT , A.BO_ID_CUST , A.ROLE_TYPE_ID_CUST , A.BO_ID_SITE , B.BO_NAME_DISPLAY , C.BO_NAME_DISPLAY , A.RC_SUMMARY , A.CREATION_DATE , A.CLOSED_DATE , A.RC_STATUS , A.RC_SEVERITY , A.RC_PRIORITY ,%subrec(RB_AUDIT_SBR,A) FROM %Table(RC_CASE) A LEFT OUTER JOIN %Table(BO_NAME_PRIM_VW) B ON A.BO_ID_CONTACT = B.BO_ID LEFT OUTER JOIN %Table(BO_NAME_PRIM_VW) C ON A.BO_ID_CUST = C.BO_ID

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

2 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT
Prompt Table: SP_RC_VR_NONVW

3 DISP_TMPL_FAM_CD Character(30) VARCHAR2(30) NOT NULL Display Template Family Code

4 RC_VERTICAL Character(4) VARCHAR2(4) NOT NULL Specifies the CallCenter type. See translates for valid values.
HD=HelpDesk
SW=Support

5 BO_ID_CONTACT Number(31,0) DECIMAL(31) NOT NULL This field indicates the Business Object ID for the contact.

6 ROLE_TYPE_ID_CNTCT Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the contact

7 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.

8 ROLE_TYPE_ID_CUST Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the customer

9 BO_ID_SITE Number(31,0) DECIMAL(31) NOT NULL Business Object ID

10 CONTACT_NAME80 Character(80) VARCHAR2(80) NOT NULL Contact Name length to match with Business Object name display

11 COMPANY_NAME80 Character(80) VARCHAR2(80) NOT NULL Field is used to display company name in prompt records

12 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.

13 CREATION_DATE Date(10) DATE Creation date of the case.

14 CLOSED_DATE Date(10) DATE Date Closed

15 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status

16 RC_SEVERITY Character(5) VARCHAR2(5) NOT NULL Case severity

17 RC_PRIORITY Character(5) VARCHAR2(5) NOT NULL Case Priority

18 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.

19 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.

20 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.

21 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.

22 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.

23 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
2	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT Prompt Table: SP_RC_VR_NONVW
3	DISP_TMPL_FAM_CD	Character(30)	VARCHAR2(30) NOT NULL	Display Template Family Code
4	RC_VERTICAL	Character(4)	VARCHAR2(4) NOT NULL	Specifies the CallCenter type. See translates for valid values. HD=HelpDesk SW=Support
5	BO_ID_CONTACT	Number(31,0)	DECIMAL(31) NOT NULL	This field indicates the Business Object ID for the contact.
6	ROLE_TYPE_ID_CNTCT	Number(12,0)	DECIMAL(12) NOT NULL	Stores ROLE_TYPE_ID for the contact
7	BO_ID_CUST	Number(31,0)	DECIMAL(31) NOT NULL	This field stores the Business Object ID for the customer.
8	ROLE_TYPE_ID_CUST	Number(12,0)	DECIMAL(12) NOT NULL	Stores ROLE_TYPE_ID for the customer
9	BO_ID_SITE	Number(31,0)	DECIMAL(31) NOT NULL	Business Object ID
10	CONTACT_NAME80	Character(80)	VARCHAR2(80) NOT NULL	Contact Name length to match with Business Object name display
11	COMPANY_NAME80	Character(80)	VARCHAR2(80) NOT NULL	Field is used to display company name in prompt records
12	RC_SUMMARY	Character(80)	VARCHAR2(80) NOT NULL	Typically a summary of a long field.
13	CREATION_DATE	Date(10)	DATE	Creation date of the case.
14	CLOSED_DATE	Date(10)	DATE	Date Closed
15	RC_STATUS	Character(5)	VARCHAR2(5) NOT NULL	Case Status
16	RC_SEVERITY	Character(5)	VARCHAR2(5) NOT NULL	Case severity
17	RC_PRIORITY	Character(5)	VARCHAR2(5) NOT NULL	Case Priority
18	ROW_ADDED_DTTM	DateTime(26)	TIMESTAMP	This is a datetime field for record creation.
19	ROW_ADDED_OPRID	Character(30)	VARCHAR2(30) NOT NULL	ID of user who added the row.
20	ROW_LASTMANT_DTTM	DateTime(26)	TIMESTAMP	The date and time that the row was last updated.
21	ROW_LASTMANT_OPRID	Character(30)	VARCHAR2(30) NOT NULL	ID of user who last modified the row.
22	SYNCID	Number(10,0)	DECIMAL(10) NOT NULL	The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
23	SYNCDTTM	DateTime(26)	TIMESTAMP	Synchronization Last Update Date Time