RB_AGNT_RESP_VW(SQL View) |
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|---|---|
Agent Responses to emailsUsed for ERMS Reports. This will display a list of agent responses to emails. |
| SELECT A.INTERACTION_ID , A.ROOT_INTER_ID , A.PARENT_INTER_ID , B.CMF_ID , B.RB_PACKAGE_ID , D.MAILBOX_ID , C.ROW_ADDED_OPRID , E.OPRALIASVALUE , C.ROW_ADDED_DTTM , D.ROW_LASTMANT_DTTM FROM PS_RI_INTERACTION A , PS_RBC_RECIPIENT B , PS_RBC_REQUEST C , PS_RB_IN_EMAIL D , PSOPRALIAS E WHERE A.PARENT_INTER_ID <> ' ' AND A.RB_MCF_DETAIL_TYPE = 'CMEM' AND A.INTERACTION_ID = B.INTERACTION_ID AND B.CMF_ID = C.CMF_ID AND A.PARENT_INTER_ID = D.INTERACTION_ID AND C.ROW_ADDED_OPRID = E.OPRID |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | INTERACTION_ID | Character(15) | VARCHAR2(15) NOT NULL | interaction id |
| 2 | ROOT_INTER_ID | Character(15) | VARCHAR2(15) NOT NULL | Root Interaction ID....................................... |
| 3 | PARENT_INTER_ID | Character(15) | VARCHAR2(15) NOT NULL | Parent Interaction ID.................................... |
| 4 | CMF_ID | Character(36) | VARCHAR2(36) NOT NULL | Correspondence ID |
| 5 | RB_PACKAGE_ID | Number(10,0) | DECIMAL(10) NOT NULL | Package |
| 6 | MAILBOX_ID | Character(30) | VARCHAR2(30) NOT NULL | Mail Box Id is an Id associated with Mail Boxes |
| 7 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
| 8 | OPRALIASVALUE | Character(30) | VARCHAR2(30) NOT NULL | User ID Attribute Value |
| 9 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
| 10 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |