RB_AGT_CHATVOL

(SQL Table)
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Chat Volumn

ERMS table use for tracking chat volumn information

  • Parent record: RB_REPORT_WRK
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
    2 RUN_CNTL_ID Character(30) VARCHAR2(30) NOT NULL Run Control ID
    3 START_DATE Date(10) DATE NOT NULL Start Date for Gen Standing PO
    4 END_DATE Date(10) DATE NOT NULL End date field to store an end date.
    5 AGENT_NAME Character(50) VARCHAR2(50) NOT NULL Agent Name

    Prompt Table: RB_AGNTLOOKUP_V

    6 OPRID2 Character(30) VARCHAR2(30) NOT NULL A user's ID

    Prompt Table: RB_AGNTLOOKUP_V

    7 EXPECTED_END_DATE Date(10) DATE Expected End Date From HCM Used to Map HCM Messages.