RB_AGT_RSN_VW(SQL View) |
Index Back |
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Prompt CTI ReasonAgent Configuration prompt table for Reason Codes. |
SELECT OPRID , CTI_REASONCODE , CTI_REASONMSG FROM PS_CTI_AGENTREASON |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
---|---|---|---|---|
1 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
2 | CTI_REASONCODE | Character(30) | VARCHAR2(30) NOT NULL |
Reason Code
Prompt Table: CTI_AGENTREASON |
3 | CTI_REASONMSG | Character(254) | VARCHAR2(254) NOT NULL | Reason Message |