RB_CHAT_AUTO_S

(SQL Table)
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Chat automation solution table

CRM Chat automation NLP suto-suggested resoltuion table

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 RB_CHAT_ID Number(15,0) DECIMAL(15) NOT NULL CRM Chat ID
2 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
3 YES_NO Character(1) VARCHAR2(1) NOT NULL Indicator flag -- Yes (Y) or No (N)
N=No
Y=Yes

Y/N Table Edit

Default Value: N