RB_CHAT_CASE_VW (SQL View)	Index Back
Call Center Case View Call Center Case View used for MiniNav page

RB_CHAT_CASE_VW

(SQL View)

Call Center Case View

Call Center Case View used for MiniNav page

SELECT CASE_ID , RC_SUMMARY FROM PS_RC_CASE

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

2 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
2	RC_SUMMARY	Character(80)	VARCHAR2(80) NOT NULL	Typically a summary of a long field.