RB_CHAT_POPUP

(SQL Table)
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Agent Popup Definiton

Child Table of CRM Agent Popup Definition Table

  • Related Language Record: RB_CHAT_POP_LNG

    • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 RB_CHAT_PAGE_ID Character(30) VARCHAR2(30) NOT NULL CRN Chat Page ID
    2 DESCR254 Character(254) VARCHAR2(254) NOT NULL Description of length 254
    3 RB_PNLNAME_AGENT Character(30) VARCHAR2(30) NOT NULL Agent Page Name..................

    Prompt Table: RB_PAGE_VW

    4 PNLGRPNAME Character(18) VARCHAR2(18) NOT NULL Component Name

    Prompt Table: RC_PNLGRP_VW

    5 MENUNAME Character(30) VARCHAR2(30) NOT NULL Menu Name (see PSMENUDEFN).

    Prompt Table: RC_MENUNAME_VW

    6 DISP_TMPL_ID Character(30) VARCHAR2(30) NOT NULL Template identifier to define the display template.

    Prompt Table: RB_TMPL_ID_VW

    7 RB_CHAT_APP_NAME Character(30) VARCHAR2(30) NOT NULL Application Package Name ....

    Prompt Table: RB_APP_PACK_VW

    8 RB_CHAT_APP_CLASS Character(30) VARCHAR2(30) NOT NULL Application Class Name for Chat

    Prompt Table: RBC_APPCLASS_VW

    9 RB_CHAT_APP_METHOD Character(30) VARCHAR2(30) NOT NULL Application Class Method field
    10 RC_MAINT_OWNER Character(1) VARCHAR2(1) NOT NULL Call center Maintenance Owner
    0=PeopleSoft
    1=PeopleSoft / Customer Modified
    2=Customer

    Default Value: 2

    11 SYSD_APPLICATION01 Character(1) VARCHAR2(1) NOT NULL PS CRM Core
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    12 SYSD_APPLICATION02 Character(1) VARCHAR2(1) NOT NULL Financial Services
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    13 SYSD_APPLICATION03 Character(1) VARCHAR2(1) NOT NULL Telecommunications
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    14 SYSD_APPLICATION04 Character(1) VARCHAR2(1) NOT NULL Government
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    15 SYSD_APPLICATION05 Character(1) VARCHAR2(1) NOT NULL Energy
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    16 SYSD_APPLICATION06 Character(1) VARCHAR2(1) NOT NULL Insurance
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    17 SYSD_APPLICATION07 Character(1) VARCHAR2(1) NOT NULL High Technology
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    18 SYSD_APPLICATION08 Character(1) VARCHAR2(1) NOT NULL HR HelpDesk
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    19 SYSD_APPLICATION09 Character(1) VARCHAR2(1) NOT NULL System Data Field for Application 9. Application 9 is used for Wealth Management.
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    20 SYSD_APPLICATION10 Character(1) VARCHAR2(1) NOT NULL Used in Application 10
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    21 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
    22 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
    23 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
    24 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
    25 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
    26 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time