RB_COD_HEADER

(SQL Table)
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COD Header information

Used for the configuration between Siebel Call Center On Demand and PeopleSoft

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 RB_COD_CTI Character(5) VARCHAR2(5) NOT NULL Used for the configuration between Siebel Call Center On Demand and PeopleSoft
2 ACTIVE_FLAG Character(1) VARCHAR2(1) NOT NULL Active Flag
A=Active
I=Inactive

Default Value: I

3 DFT_COMPONENT_NAME Character(4) VARCHAR2(4) NOT NULL Used to hold a component's name.
1=Customer 360 Search Page
2=IT Worker 360 Search Page
3=Support Case Search Page
4=IT Helpdesk Search Page
5=HR Helpdesk Search Page
6=HR Worker 360 Search Page
4 CTI_TRANSACTION Character(5) VARCHAR2(5) NOT NULL The CTI transaction for this unit of work.
5 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
6 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
7 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
8 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
9 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
10 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time
11 RC_MAINT_OWNER Character(1) VARCHAR2(1) NOT NULL Call center Maintenance Owner
0=PeopleSoft
1=PeopleSoft / Customer Modified
2=Customer

Default Value: 2

12 SYSD_APPLICATION01 Character(1) VARCHAR2(1) NOT NULL PS CRM Core
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

13 SYSD_APPLICATION02 Character(1) VARCHAR2(1) NOT NULL Financial Services
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

14 SYSD_APPLICATION03 Character(1) VARCHAR2(1) NOT NULL Telecommunications
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

15 SYSD_APPLICATION04 Character(1) VARCHAR2(1) NOT NULL Government
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

16 SYSD_APPLICATION05 Character(1) VARCHAR2(1) NOT NULL Energy
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

17 SYSD_APPLICATION06 Character(1) VARCHAR2(1) NOT NULL Insurance
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

18 SYSD_APPLICATION07 Character(1) VARCHAR2(1) NOT NULL High Technology
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

19 SYSD_APPLICATION08 Character(1) VARCHAR2(1) NOT NULL HR HelpDesk
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

20 SYSD_APPLICATION09 Character(1) VARCHAR2(1) NOT NULL System Data Field for Application 9. Application 9 is used for Wealth Management.
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N

21 SYSD_APPLICATION10 Character(1) VARCHAR2(1) NOT NULL Used in Application 10
N=No
S=Sample Data
Y=Yes

Y/N Table Edit

Default Value: N