RB_ERMS_C_DUE_V(SQL View) |
Index Back |
|---|---|
Emails Closed After Due DateUsed for ERMS reports.................. |
| SELECT DISTINCT D.TMPLT_CATEGRY_NAME ,0 ,0 ,0 ,0 ,0 ,1 ,0 ,0 ,0 ,0 ,A.CLOSED_DTTM ,A.CLOSED_DTTM FROM PS_RB_IN_EMAIL A , PS_RI_INTERACTION B , PSOPRALIAS C , PS_RBC_TEMPLT_CAT D WHERE A.INTERACTION_ID = B.ROOT_INTER_ID AND A.CLOSED_DTTM IS NOT NULL AND MB_DUE_DTTM < CLOSED_DTTM AND A.ASSIGNED_TO = C.OPRALIASVALUE AND B.ROW_LASTMANT_OPRID = C.OPRID AND A.TMPLT_CATEGRY_ID = D.TMPLT_CATEGRY_ID GROUP BY D.TMPLT_CATEGRY_NAME,A.CLOSED_DTTM |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | TMPLT_CATEGRY_NAME | Character(30) | VARCHAR2(30) NOT NULL | Holds the names of the categories. 01/16/03: Set the Format Type to "Mixedcase", from Uppercase. |
| 2 | RB_EMAIL_ASSIGNED | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 3 | RB_EXIST_THREADS | Number(8,0) | INTEGER NOT NULL | Used for ERMS Reporting..................... |
| 4 | RB_NEW_THREADS | Number(8,0) | INTEGER NOT NULL | Used for ERMS Reporting....................... |
| 5 | RB_EMAIL_REASIGNED | Number(8,0) | INTEGER NOT NULL | Used for ERMS Reporting.......................... |
| 6 | RB_TOTAL_EMAILS | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 7 | RB_CLOSED_DUEDATE | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 8 | RB_CLOSED_CAN | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 9 | RB_CLOSED_DUP | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 10 | RB_CLOSED_REP | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 11 | RB_CLOSED_AUTO | Number(8,0) | INTEGER NOT NULL | Detail item status |
| 12 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
| 13 | CLOSED_DTTM | DateTime(26) | TIMESTAMP | Date Time stamp for when the case status category was changed to closed. |