RB_IBEM_THRD_VW(SQL View) |
Index Back |
|---|---|
Thread View for Scroll |
| SELECT A.ROOT_INTER_ID , A.PARENT_INTER_ID , A.INTERACTION_ID , A.INTERACT_FLOW , A.RB_MCF_DETAIL_TYPE , B.MCF_WL_SUBJECT , B.BO_ID_CONTACT , ' ' , B.REPLY_TO_ADDRESS , B.SLA_EXT_BASE_DTTM FROM %Table(RI_INTERACTION) A , %Table(RB_IN_EMAIL) B WHERE A.INTERACTION_ID = B.INTERACTION_ID |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | ROOT_INTER_ID | Character(15) | VARCHAR2(15) NOT NULL | Root Interaction ID....................................... |
| 2 | PARENT_INTER_ID | Character(15) | VARCHAR2(15) NOT NULL | Parent Interaction ID.................................... |
| 3 | INTERACTION_ID | Character(15) | VARCHAR2(15) NOT NULL | interaction id |
| 4 | INTERACT_FLOW | Character(4) | VARCHAR2(4) NOT NULL |
interaction flow
IN=Inbound OUT=Outbound |
| 5 | RB_MCF_DETAIL_TYPE | Character(4) | VARCHAR2(4) NOT NULL |
MCF Detail Type indicating the Detail component to be associated with an interaction
CHAT=Chat CM=Printer CMEM=Outbound Email IBEM=Inbound Email NONE=Phone OMEM=OLM Outbound Email SMSO=Outbound SMS SS=Self Service SYNC=Synchronized Email |
| 6 | MCF_WL_SUBJECT | Character(254) | VARCHAR2(254) NOT NULL | Subject |
| 7 | BO_ID_CONTACT | Number(31,0) | DECIMAL(31) NOT NULL | This field indicates the Business Object ID for the contact. |
| 8 | USERID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID |
| 9 | REPLY_TO_ADDRESS | Character(254) | VARCHAR2(254) NOT NULL | Email Address associated with the Reply To Person |
| 10 | DATETIME_STAMP | DateTime(26) | TIMESTAMP | DateTime Stamp |