| # |
PeopleSoft Field Name |
PeopleSoft Field Type |
Database Column Type |
Description |
| 1 |
 MCF_EMAIL_ID |
Number(16,0) |
DECIMAL(16) NOT NULL |
Email Id
|
| 2 |
MAILBOX_ID |
Character(30) |
VARCHAR2(30) NOT NULL |
Mail Box Id is an Id associated with Mail Boxes
Prompt Table:
RB_MAILBOX_DEFN
|
| 3 |
INTERACTION_ID |
Character(15) |
VARCHAR2(15) NOT NULL |
interaction id
Default Value: NEXT
|
| 4 |
BUSINESS_UNIT |
Character(5) |
VARCHAR2(5) NOT NULL |
Business Unit
Prompt Table:
SP_BU_EMIBNONVW
|
| 5 |
LANGUAGE_CD |
Character(3) |
VARCHAR2(3) NOT NULL |
Language Code
|
| 6 |
REPLY_TO_ADDRESS |
Character(254) |
VARCHAR2(254) NOT NULL |
Email Address associated with the Reply To Person
|
| 7 |
MCF_WL_SUBJECT |
Character(254) |
VARCHAR2(254) NOT NULL |
Subject
|
| 8 |
EMAIL_STATUS |
Character(4) |
VARCHAR2(4) NOT NULL |
ERMS Inbound Email Status
Default Value: INPR
Prompt Table:
RB_IBEM_STAT_VW
|
| 9 |
RB_DETAIL_STATUS |
Character(3) |
VARCHAR2(3) NOT NULL |
Detail item status
AUT=Closed - Auto Response
CAN=Closed - Canceled
DUP=Closed - Duplicate
OPN=Open
REP=Closed - Response
Default Value: OPN
|
| 10 |
PROCESS_STATE |
Character(4) |
VARCHAR2(4) NOT NULL |
Process State for AE Processing
AUTO=Auto Responded by System
CREA=Email Instance Created
FORW=Mailbox Forwarding
PIMS=Synched Email
QUED=Queued for Routing
ROUT=Email Routed
Default Value: CREA
|
| 11 |
STRUCTURED_SW |
Character(1) |
VARCHAR2(1) NOT NULL |
Structured/Unstructured Indicator
Y/N Table Edit
Default Value: N
|
| 12 |
MULTI_BO_ID_SW |
Character(1) |
VARCHAR2(1) NOT NULL |
Multiple BO ID....................................
Y/N Table Edit
Default Value: N
|
| 13 |
LAST_GROUP_WL |
Character(30) |
VARCHAR2(30) NOT NULL |
Last/Current Group-level Worklist
Prompt Table:
RB_WF_WL_GRP
|
| 14 |
SLA_EXT_BASE_DTTM |
DateTime(26) |
TIMESTAMP |
External Service Level Agreement Base Date/time
|
| 15 |
CURRENT_WL |
Character(30) |
VARCHAR2(30) NOT NULL |
Current Worklist Value
|
| 16 |
WL_MAINT_DTTM |
DateTime(26) |
TIMESTAMP |
Last modified date/time for the worklist value
|
| 17 |
MB_DUE_DTTM |
DateTime(26) |
TIMESTAMP |
Mailbox level (or external) due date/time
|
| 18 |
MB_WARN_DTTM |
DateTime(26) |
TIMESTAMP |
Mailbox-level (or external) early warning date/time
|
| 19 |
WL_DUE_DTTM |
DateTime(26) |
TIMESTAMP |
Worklist-level (or internal) due date/time
|
| 20 |
WL_WARN_DTTM |
DateTime(26) |
TIMESTAMP |
Worklist-level (or internal) early warning date/time
|
| 21 |
BO_ID_CONTACT |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field indicates the Business Object ID for the contact.
|
| 22 |
BO_ID_CUST |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field stores the Business Object ID for the customer.
|
| 23 |
BO_ID_SITE |
Number(31,0) |
DECIMAL(31) NOT NULL |
Business Object ID
|
| 24 |
ROLE_TYPE_ID_CUST |
Number(12,0) |
DECIMAL(12) NOT NULL |
Stores ROLE_TYPE_ID for the customer
|
| 25 |
ROLE_TYPE_ID_CNTCT |
Number(12,0) |
DECIMAL(12) NOT NULL |
Stores ROLE_TYPE_ID for the contact
|
| 26 |
ASSIGNED_TO |
Character(15) |
VARCHAR2(15) NOT NULL |
This is a field to store assignment information.
Prompt Table:
RB_WORKER
|
| 27 |
ASSIGNED_DTTM |
DateTime(26) |
TIMESTAMP |
Assigned To Date/Time
|
| 28 |
CONTEXT_TAG |
Character(254) |
VARCHAR2(254) NOT NULL |
Context Tag
|
| 29 |
TMPLT_CATEGRY_ID |
Number(6,0) |
INTEGER NOT NULL |
Category
Prompt Table:
RBC_TMPLCAT_VW
|
| 30 |
TMPLT_TYPE_ID |
Number(6,0) |
INTEGER NOT NULL |
Template Type ID
Prompt Table:
RBC_TEMPLT_TYPE
|
| 31 |
SETID_PRODUCT |
Character(5) |
VARCHAR2(5) NOT NULL |
Product SetID
|
| 32 |
PRODUCT_GROUP |
Character(10) |
VARCHAR2(10) NOT NULL |
PRoduct Group
Prompt Table:
RB_PRD_GRP_VW
|
| 33 |
PRODUCT_ID |
Character(18) |
VARCHAR2(18) NOT NULL |
Product ID
Prompt Table:
RB_P_PRDGRP_VW
|
| 34 |
PRIORITY_NBR |
Number(3,0) |
SMALLINT NOT NULL |
Priority
Default Value: 3
Prompt Table:
RB_PRIORTY_NAME
|
| 35 |
MOOD_ID |
Number(6,0) |
INTEGER NOT NULL |
Mood
Default Value: 4
Prompt Table:
RB_MOOD_ID
|
| 36 |
CLOSED_BY_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
This field is indicate closed by oprid.
|
| 37 |
CLOSED_DTTM |
DateTime(26) |
TIMESTAMP |
Date Time stamp for when the case status category was changed to closed.
|
| 38 |
ROW_ADDED_DTTM |
DateTime(26) |
TIMESTAMP |
This is a datetime field for record creation.
|
| 39 |
ROW_ADDED_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
ID of user who added the row.
|
| 40 |
ROW_LASTMANT_DTTM |
DateTime(26) |
TIMESTAMP |
The date and time that the row was last updated.
|
| 41 |
ROW_LASTMANT_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
ID of user who last modified the row.
|
| 42 |
SYNCID |
Number(10,0) |
DECIMAL(10) NOT NULL |
The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
|
| 43 |
SYNCDTTM |
DateTime(26) |
TIMESTAMP |
Synchronization Last Update Date Time
|