OPRIDUAD_CHANNELCTIV=Voice
MULT=Multichannel Queue
UAD_PRESENCE_STATEAVAL=Available
BUSY=Busy
NOTR=Not Ready
NVAL=Unavailable
READ=Ready
UNAV=Assumed Unavailable
WNOT=Work Not Ready
WRDY=Work Ready
LANGUAGE_CDRB_PRESENCELDFL(SQL Table) |
Index Back |
|---|---|
Presence DefaultRelated language table for CRM UAD Agent presence codes |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | OPRID |
Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
| 2 | UAD_CHANNEL |
Character(4) | VARCHAR2(4) NOT NULL |
UAD Channels
CTIV=Voice MULT=Multichannel Queue |
| 3 | UAD_PRESENCE_STATE |
Character(4) | VARCHAR2(4) NOT NULL |
UAD Presence State
AVAL=Available BUSY=Busy NOTR=Not Ready NVAL=Unavailable READ=Ready UNAV=Assumed Unavailable WNOT=Work Not Ready WRDY=Work Ready |
| 4 | LANGUAGE_CD |
Character(3) | VARCHAR2(3) NOT NULL | Language Code |
| 5 | UAD_PRESENCE_TEXT | Character(30) | VARCHAR2(30) NOT NULL | UAD Presence State |