| RB_REASON_CD(SQL Table) | Index Back | 
|---|---|
| Reason Code Set-UpThis reason code table is used to define all reason codes for CRM. To access the reason codes, a reason type must be used. | 
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description | 
|---|---|---|---|---|
| 1 | Character(5) | VARCHAR2(5) NOT NULL | This field is used to store the value of SetID on various setup tables. Default Value: OPR_DEF_TBL_RB.SETID Prompt Table: SP_SETID_NONVW | |
| 2 | Character(10) | VARCHAR2(10) NOT NULL | Used to store the identification number for the reason code. | |
| 3 | Date(10) | DATE NOT NULL | Effective Date Default Value: %date | |
| 4 | EFF_STATUS | Character(1) | VARCHAR2(1) NOT NULL | Effective Status A=Active I=Inactive Default Value: A | 
| 5 | DESCR | Character(30) | VARCHAR2(30) NOT NULL | Description | 
| 6 | DESCR1 | Character(30) | VARCHAR2(30) NOT NULL | Self-Service Description | 
| 7 | REASON_TYPE | Character(4) | VARCHAR2(4) NOT NULL | Reason Type used to define reason codes AGBA=Agreement Billing Adjustment CABA=Case Billing Adjustment CLSD=Reason Closed ITRD=Reason Interested ROPN=Reason Re-opened SOBA=Svc Order Billing Adjustment | 
| 8 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. | 
| 9 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. | 
| 10 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. | 
| 11 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. | 
| 12 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. | 
| 13 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |