RB_UAD_CHN_STAT(SQL Table) |
Index Back |
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UAD Channel StatusUnified Agent Desktop Channel Status |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | UAD_ID | Character(20) | VARCHAR2(20) NOT NULL | Field used to identity UAD configuration |
2 | UAD_CHANNEL | Character(4) | VARCHAR2(4) NOT NULL |
UAD Channels
CTIV=Voice MULT=Multichannel Queue |
3 | ORDER_NBR | Number(3,0) | SMALLINT NOT NULL | Order Number |
4 | LABEL_FORMAT_ID | Character(30) | VARCHAR2(30) NOT NULL | Format ID |
5 | STATUS_DESC | Character(20) | VARCHAR2(20) NOT NULL | Status description. Used in Call Center actions framework for displaying the related object status. |
6 | EVENT_CODE | Character(3) | VARCHAR2(3) NOT NULL |
Event Code
AVA=Available AWA=Away BRK=On Break BUS=Busy DIS=Disconnect Toolbar DND=Do Not Disturb LUN=At Lunch RES=Resynchronize Queue UNA=Unavailable WRA=In Wrap-Up Mode |
7 | IMAGE_NAME | Character(30) | VARCHAR2(30) NOT NULL | The name of images used in Personalizations explanations. |
8 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
9 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
10 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
11 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
12 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
13 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |