RB_WL_R_CSHD_VW

(SQL View)
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Workflow VW for case reassign

Workflow view for help desk for HR case reassignment.

SELECT A.OPRID , A.BUSPROCNAME , A.ACTIVITYNAME , A.EVENTNAME , A.WORKLISTNAME , A.INSTANCEID , B.BUSINESS_UNIT , B.CASE_ID , C.PROVIDER_GRP_ID , C.ASSIGNED_TO , C.BO_ID_CUST , C.SECURE_CASE_FLG , C.ROW_ADDED_DTTM FROM PSWORKLIST A , PS_RC_CASE_WL_HD B , PS_RC_CASE C WHERE A.BUSPROCNAME = B.BUSPROCNAME AND A.ACTIVITYNAME = B.ACTIVITYNAME AND A.EVENTNAME = B.EVENTNAME AND A.WORKLISTNAME = B.WORKLISTNAME AND A.INSTANCEID = B.INSTANCEID AND B.CASE_ID = C.CASE_ID AND B.BUSINESS_UNIT = C.BUSINESS_UNIT

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 BUSPROCNAME Character(30) VARCHAR2(30) NOT NULL Business Process Name (see PSBUSPROCDEFN).
3 ACTIVITYNAME Character(30) VARCHAR2(30) NOT NULL Name of a Business Process Activity (see PSACTIVITYDEFN).
4 EVENTNAME Character(30) VARCHAR2(30) NOT NULL Defines a routing event for PS Workflow
5 WORKLISTNAME Character(30) VARCHAR2(30) NOT NULL Worklist Name
6 INSTANCEID Number(10,0) DECIMAL(10) NOT NULL For a given worklist the unique number of rows in PSWORKLIST
7 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
8 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
9 PROVIDER_GRP_ID Character(10) VARCHAR2(10) NOT NULL Identification number for the provider group.
10 ASSIGNED_TO Character(15) VARCHAR2(15) NOT NULL This is a field to store assignment information.
11 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.
12 SECURE_CASE_FLG Character(1) VARCHAR2(1) NOT NULL Used in HRHD to Secure the case so that only people in the provider group assigned to the case can access the case.
N=No
Y=Yes
13 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.