RBF_INT_ISOPRVW

(SQL View)
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Interaction view of Issue

This view is used to populate the tree in the customer view. This helps identify all the issues relation to a customer

SELECT DISTINCT A.BO_ID_CONTACT , A.ROLE_TYPE_ID_CNTCT , A.BO_ID_CUST , A.ROLE_TYPE_ID_CUST , A.BUSINESS_UNIT ,A.CASE_ID ,A.RC_SUMMARY , A.RC_STATUS ,A.CASE_TYPE ,A.CASE_SUBTYPE ,A.CREATION_DATE , O.OPRID , %subrec(RB_AUDIT_SBR,A) FROM PS_RC_CASE A , PS_SEC_BU_OPR O WHERE A.BUSINESS_UNIT = O.BUSINESS_UNIT

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BO_ID_CONTACT Number(31,0) DECIMAL(31) NOT NULL This field indicates the Business Object ID for the contact.
2 ROLE_TYPE_ID_CNTCT Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the contact
3 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.
4 ROLE_TYPE_ID_CUST Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the customer
5 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
6 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
7 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.
8 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status
9 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type
10 ISSUE_SUBTYPE Character(5) VARCHAR2(5) NOT NULL Issue visibility
11 CREATION_DATE Date(10) DATE Creation date of the case.
12 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
13 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
14 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
15 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
16 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
17 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
18 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time