RBF_INT_ISS_VW (SQL View)	Index Back
Interaction view of Issue This view is used to populate the tree in the customer view. This helps identify all the issues relation to a customer

RBF_INT_ISS_VW

(SQL View)

Interaction view of Issue

This view is used to populate the tree in the customer view. This helps identify all the issues relation to a customer

SELECT A.BO_ID_CONTACT , A.ROLE_TYPE_ID_CNTCT , A.BO_ID_CUST , A.ROLE_TYPE_ID_CUST , A.BUSINESS_UNIT ,A.CASE_ID ,A.RC_SUMMARY , A.RC_STATUS ,A.CASE_TYPE ,A.CASE_SUBTYPE ,A.CREATION_DATE , %subrec(RB_AUDIT_SBR,A) FROM PS_RC_CASE A

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 BO_ID_CONTACT Number(31,0) DECIMAL(31) NOT NULL This field indicates the Business Object ID for the contact.

2 ROLE_TYPE_ID_CNTCT Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the contact

3 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.

4 ROLE_TYPE_ID_CUST Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the customer

5 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

6 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

7 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.

8 RC_STATUS Character(5) VARCHAR2(5) NOT NULL Case Status

9 CASE_TYPE Character(5) VARCHAR2(5) NOT NULL Case Type

10 ISSUE_SUBTYPE Character(5) VARCHAR2(5) NOT NULL Issue visibility

11 CREATION_DATE Date(10) DATE Creation date of the case.

12 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.

13 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.

14 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.

15 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.

16 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.

17 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	BO_ID_CONTACT	Number(31,0)	DECIMAL(31) NOT NULL	This field indicates the Business Object ID for the contact.
2	ROLE_TYPE_ID_CNTCT	Number(12,0)	DECIMAL(12) NOT NULL	Stores ROLE_TYPE_ID for the contact
3	BO_ID_CUST	Number(31,0)	DECIMAL(31) NOT NULL	This field stores the Business Object ID for the customer.
4	ROLE_TYPE_ID_CUST	Number(12,0)	DECIMAL(12) NOT NULL	Stores ROLE_TYPE_ID for the customer
5	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
6	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
7	RC_SUMMARY	Character(80)	VARCHAR2(80) NOT NULL	Typically a summary of a long field.
8	RC_STATUS	Character(5)	VARCHAR2(5) NOT NULL	Case Status
9	CASE_TYPE	Character(5)	VARCHAR2(5) NOT NULL	Case Type
10	ISSUE_SUBTYPE	Character(5)	VARCHAR2(5) NOT NULL	Issue visibility
11	CREATION_DATE	Date(10)	DATE	Creation date of the case.
12	ROW_ADDED_DTTM	DateTime(26)	TIMESTAMP	This is a datetime field for record creation.
13	ROW_ADDED_OPRID	Character(30)	VARCHAR2(30) NOT NULL	ID of user who added the row.
14	ROW_LASTMANT_DTTM	DateTime(26)	TIMESTAMP	The date and time that the row was last updated.
15	ROW_LASTMANT_OPRID	Character(30)	VARCHAR2(30) NOT NULL	ID of user who last modified the row.
16	SYNCID	Number(10,0)	DECIMAL(10) NOT NULL	The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
17	SYNCDTTM	DateTime(26)	TIMESTAMP	Synchronization Last Update Date Time