RBN_KB

(SQL Table)
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Knowledge base record

Used to define knowledge base data

  • Related Language Record: RBN_KB_LANG

  • Parent Record Of RBN_LANGKB

    • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 KB_ID Character(15) VARCHAR2(15) NOT NULL Knowledge Base ID
    2 KB_NAME Character(30) VARCHAR2(30) NOT NULL knowledge base name
    3 KB_STATUS Character(1) VARCHAR2(1) NOT NULL Used to indicate the KB status.
    A=Active
    I=Inactive

    Default Value: A

    4 KB_SUPPORT_TYPE Character(1) VARCHAR2(1) NOT NULL NLP Framework: KB multi-language support flag
    1=Single Language
    2=Multiple Languages

    Default Value: 1

    5 LANGUAGE_CD Character(3) VARCHAR2(3) NOT NULL Language Code
    6 NLP_DESCR254 Character(254) VARCHAR2(254) NOT NULL This field is a description field used in NLP.
    7 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
    8 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
    9 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
    10 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
    11 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
    12 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time
    13 RC_MAINT_OWNER Character(1) VARCHAR2(1) NOT NULL Call center Maintenance Owner
    0=PeopleSoft
    1=PeopleSoft / Customer Modified
    2=Customer

    Default Value: 2

    14 SYSD_APPLICATION01 Character(1) VARCHAR2(1) NOT NULL PS CRM Core
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    15 SYSD_APPLICATION02 Character(1) VARCHAR2(1) NOT NULL Financial Services
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    16 SYSD_APPLICATION03 Character(1) VARCHAR2(1) NOT NULL Telecommunications
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    17 SYSD_APPLICATION04 Character(1) VARCHAR2(1) NOT NULL Government
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    18 SYSD_APPLICATION05 Character(1) VARCHAR2(1) NOT NULL Energy
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    19 SYSD_APPLICATION06 Character(1) VARCHAR2(1) NOT NULL Insurance
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    20 SYSD_APPLICATION07 Character(1) VARCHAR2(1) NOT NULL High Technology
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    21 SYSD_APPLICATION08 Character(1) VARCHAR2(1) NOT NULL HR HelpDesk
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    22 SYSD_APPLICATION09 Character(1) VARCHAR2(1) NOT NULL System Data Field for Application 9. Application 9 is used for Wealth Management.
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N

    23 SYSD_APPLICATION10 Character(1) VARCHAR2(1) NOT NULL Used in Application 10
    N=No
    S=Sample Data
    Y=Yes

    Y/N Table Edit

    Default Value: N