RC_ASSIGN_VW3 (SQL View)	Index Back
Assigned To Prompt View This record is used as the Assigned To prompt view on Call Center and Help Desk run control pages.

RC_ASSIGN_VW3

(SQL View)

Assigned To Prompt View

This record is used as the Assigned To prompt view on Call Center and Help Desk run control pages.

SELECT n.BO_NAME_DISPLAY , w.PERSON_ID , n.LAST_NAME FROM PS_RB_WORKER w , PS_RD_PERSON p , PS_BO_NAME n , PS_BO_ROLE r WHERE w.PERSON_ID = p.PERSON_ID AND p.BO_ID = n.BO_ID AND p.BO_ID = r.BO_ID AND w.EMPL_STATUS = 'A' AND r.ROLE_TYPE_ID = 4 AND r.ROLE_START_DT <= %CurrentDateIn AND r.ROLE_END_DT >= %CurrentDateIn AND n.PRIMARY_IND = 'Y'

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 NAME_ASSIGNED_TO Character(80) VARCHAR2(80) NOT NULL The name of the assigned agent.

2 RC_ASSIGNED_TO Character(30) VARCHAR2(30) NOT NULL This is a field to store assignment information.

3 LAST_NAME Character(30) VARCHAR2(30) NOT NULL Last Name

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	NAME_ASSIGNED_TO	Character(80)	VARCHAR2(80) NOT NULL	The name of the assigned agent.
2	RC_ASSIGNED_TO	Character(30)	VARCHAR2(30) NOT NULL	This is a field to store assignment information.
3	LAST_NAME	Character(30)	VARCHAR2(30) NOT NULL	Last Name