BUSINESS_UNITRC_MANAGERRC_STATUSLANGUAGE_CDRC_BAKPGSTAT_VL(SQL View) |
Index Back |
|---|---|
PG Backlog by StatusA view showing provider group case backlog by status. |
| SELECT A.BUSINESS_UNIT , A.RC_MANAGER , A.RC_STATUS ,D.LANGUAGE_CD , D.RC_SHORT_DESCR FROM PS_RC_PGMGRCASE_VW A , PS_RC_STATUS_TBL B , PS_RC_STATUS_LNG D WHERE B.SETID = ( SELECT C.SETID FROM PS_SET_CNTRL_REC C WHERE C.SETCNTRLVALUE = A.BUSINESS_UNIT AND C.RECNAME = 'RC_STATUS_TBL') AND A.RC_STATUS = B.RC_STATUS AND B.SETID=D.SETID AND B.RC_STATUS=D.RC_STATUS |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | BUSINESS_UNIT |
Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
| 2 | RC_MANAGER |
Character(15) | VARCHAR2(15) NOT NULL | Call Center Manager. Used in call center business unit setup. |
| 3 | RC_STATUS |
Character(5) | VARCHAR2(5) NOT NULL | Case Status |
| 4 | LANGUAGE_CD |
Character(3) | VARCHAR2(3) NOT NULL | Language Code |
| 5 | RC_SHORT_DESCR | Character(20) | VARCHAR2(20) NOT NULL | Short Description. Used on may CallCenter set-up tables |