RC_CALL_PSP_VW1

(SQL View)
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Work flow Action Request

Telemarketing Work flow Action Request View

SELECT A.OPRID , A.BUSPROCNAME , A.ACTIVITYNAME , A.EVENTNAME , A.WORKLISTNAME , A.INSTANCEID , A.TRANSACTIONID , A.INSTSTATUS , A.INSTAVAILABLEDTTM , A.INSTTIMEOUTDTTM , A.ORIGINATORID , B.BUSINESS_UNIT , B.RA_CAMPAIGN_ID , B.RA_CMPGN_WAVE_ID , B.RB_WF_WL_PRIORITY , B.LEAD_ID , B.RC_CALL_STATUS , B.RC_FINAL_DISPOSTN , B.SETID , B.PRODUCT_ID , B.REQUEST_DT , B.PERSON_ID , B.WORKLIST_DESCR , A.WL_PRIORITY , A.COMMENTSHORT , CASE WHEN A.INSTSTATUS = 2 THEN 'Y' ELSE 'N' END , A.SYNCID FROM PSWORKLIST A , PS_RC_CALL_PSP_WL1 B WHERE A.BUSPROCNAME = B.BUSPROCNAME AND A.ACTIVITYNAME = B.ACTIVITYNAME AND A.EVENTNAME = B.EVENTNAME AND A.WORKLISTNAME = B.WORKLISTNAME AND A.INSTANCEID = B.INSTANCEID AND A.TRANSACTIONID = B.TRANSACTIONID AND A.INSTSTATUS <= 2

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).
2 BUSPROCNAME Character(30) VARCHAR2(30) NOT NULL Business Process Name (see PSBUSPROCDEFN).
3 ACTIVITYNAME Character(30) VARCHAR2(30) NOT NULL Name of a Business Process Activity (see PSACTIVITYDEFN).
4 EVENTNAME Character(30) VARCHAR2(30) NOT NULL Defines a routing event for PS Workflow
5 WORKLISTNAME Character(30) VARCHAR2(30) NOT NULL Worklist Name
6 INSTANCEID Number(10,0) DECIMAL(10) NOT NULL For a given worklist the unique number of rows in PSWORKLIST
7 TRANSACTIONID Number(10,0) DECIMAL(10) NOT NULL Transaction Identifier
8 INSTSTATUS Number(5,0) INTEGER NOT NULL Determines worklist status, available, selected, worked, cancelled
0=Selected
1=Open
2=Worked
3=Cancelled
9 INSTAVAILABLEDTTM DateTime(26) TIMESTAMP Datetime worklist instance was made available
10 INSTTIMEOUTDTTM DateTime(26) TIMESTAMP Datetime that a worklist times out
11 ORIGINATORID Character(30) VARCHAR2(30) NOT NULL Originator Identifier
12 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
13 RA_CAMPAIGN_ID Character(15) VARCHAR2(15) NOT NULL Marketing - Campaign Identification field. Character field that will contain a generated campaign or free form entered campaign id.

Prompt Table: RA_CAMPAIGN

14 RA_CMPGN_WAVE_ID Character(15) VARCHAR2(15) NOT NULL Used to uniquely identify a Marketing - Campaign Activity (wave) ID
15 RB_WF_WL_PRIORITY Character(1) VARCHAR2(1) NOT NULL Notification Priority
1=High
2=Medium
3=Low
16 LEAD_ID Character(15) VARCHAR2(15) NOT NULL Used by Sales Force Automation, this field uniquely identifies a Sales Lead.
17 RC_CALL_STATUS Character(2) VARCHAR2(2) NOT NULL Outbound Marketing
CB=Call Back
CL=Close
NC=No Contact
18 RC_FINAL_DISPOSTN Character(2) VARCHAR2(2) NOT NULL Outbound Marketing final disposition status field
DN=Do Not Call Again
GC=To Capture an Order
GL=Generate a Lead
NI=Not Interested
SA=Sale
SE=Send Collateral by Email
SM=Send Collateral by Mail
19 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
20 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID
21 REQUEST_DT Date(10) DATE Request date field to store request date value.
22 PERSON_ID Character(15) VARCHAR2(15) NOT NULL Person ID
23 WORKLIST_DESCR Character(50) VARCHAR2(50) NOT NULL Description
24 WL_PRIORITY Character(1) VARCHAR2(1) NOT NULL Priority
1=1-High
2=2-Medium
3=3-Low
25 COMMENTSHORT Character(30) VARCHAR2(30) NOT NULL Short Comment
26 SHOW_COMPLETED Character(1) VARCHAR2(1) NOT NULL This field is used to determine whether the worklist should be filtered to show only completed worklist entries.

Y/N Table Edit

Default Value: N

27 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.