RC_CALL_PSP_VW1(SQL View) |
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Work flow Action RequestTelemarketing Work flow Action Request View |
SELECT A.OPRID , A.BUSPROCNAME , A.ACTIVITYNAME , A.EVENTNAME , A.WORKLISTNAME , A.INSTANCEID , A.TRANSACTIONID , A.INSTSTATUS , A.INSTAVAILABLEDTTM , A.INSTTIMEOUTDTTM , A.ORIGINATORID , B.BUSINESS_UNIT , B.RA_CAMPAIGN_ID , B.RA_CMPGN_WAVE_ID , B.RB_WF_WL_PRIORITY , B.LEAD_ID , B.RC_CALL_STATUS , B.RC_FINAL_DISPOSTN , B.SETID , B.PRODUCT_ID , B.REQUEST_DT , B.PERSON_ID , B.WORKLIST_DESCR , A.WL_PRIORITY , A.COMMENTSHORT , CASE WHEN A.INSTSTATUS = 2 THEN 'Y' ELSE 'N' END , A.SYNCID FROM PSWORKLIST A , PS_RC_CALL_PSP_WL1 B WHERE A.BUSPROCNAME = B.BUSPROCNAME AND A.ACTIVITYNAME = B.ACTIVITYNAME AND A.EVENTNAME = B.EVENTNAME AND A.WORKLISTNAME = B.WORKLISTNAME AND A.INSTANCEID = B.INSTANCEID AND A.TRANSACTIONID = B.TRANSACTIONID AND A.INSTSTATUS <= 2 |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
2 | BUSPROCNAME | Character(30) | VARCHAR2(30) NOT NULL | Business Process Name (see PSBUSPROCDEFN). |
3 | ACTIVITYNAME | Character(30) | VARCHAR2(30) NOT NULL | Name of a Business Process Activity (see PSACTIVITYDEFN). |
4 | EVENTNAME | Character(30) | VARCHAR2(30) NOT NULL | Defines a routing event for PS Workflow |
5 | WORKLISTNAME | Character(30) | VARCHAR2(30) NOT NULL | Worklist Name |
6 | INSTANCEID | Number(10,0) | DECIMAL(10) NOT NULL | For a given worklist the unique number of rows in PSWORKLIST |
7 | TRANSACTIONID | Number(10,0) | DECIMAL(10) NOT NULL | Transaction Identifier |
8 | INSTSTATUS | Number(5,0) | INTEGER NOT NULL |
Determines worklist status, available, selected, worked, cancelled
0=Selected 1=Open 2=Worked 3=Cancelled |
9 | INSTAVAILABLEDTTM | DateTime(26) | TIMESTAMP | Datetime worklist instance was made available |
10 | INSTTIMEOUTDTTM | DateTime(26) | TIMESTAMP | Datetime that a worklist times out |
11 | ORIGINATORID | Character(30) | VARCHAR2(30) NOT NULL | Originator Identifier |
12 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
13 | RA_CAMPAIGN_ID | Character(15) | VARCHAR2(15) NOT NULL |
Marketing - Campaign Identification field. Character field that will contain a generated campaign or free form entered campaign id.
Prompt Table: RA_CAMPAIGN |
14 | RA_CMPGN_WAVE_ID | Character(15) | VARCHAR2(15) NOT NULL | Used to uniquely identify a Marketing - Campaign Activity (wave) ID |
15 | RB_WF_WL_PRIORITY | Character(1) | VARCHAR2(1) NOT NULL |
Notification Priority
1=High 2=Medium 3=Low |
16 | LEAD_ID | Character(15) | VARCHAR2(15) NOT NULL | Used by Sales Force Automation, this field uniquely identifies a Sales Lead. |
17 | RC_CALL_STATUS | Character(2) | VARCHAR2(2) NOT NULL |
Outbound Marketing
CB=Call Back CL=Close NC=No Contact |
18 | RC_FINAL_DISPOSTN | Character(2) | VARCHAR2(2) NOT NULL |
Outbound Marketing final disposition status field
DN=Do Not Call Again GC=To Capture an Order GL=Generate a Lead NI=Not Interested SA=Sale SE=Send Collateral by Email SM=Send Collateral by Mail |
19 | SETID | Character(5) | VARCHAR2(5) NOT NULL | This field is used to store the value of SetID on various setup tables. |
20 | PRODUCT_ID | Character(18) | VARCHAR2(18) NOT NULL | Product ID |
21 | REQUEST_DT | Date(10) | DATE | Request date field to store request date value. |
22 | PERSON_ID | Character(15) | VARCHAR2(15) NOT NULL | Person ID |
23 | WORKLIST_DESCR | Character(50) | VARCHAR2(50) NOT NULL | Description |
24 | WL_PRIORITY | Character(1) | VARCHAR2(1) NOT NULL |
Priority
1=1-High 2=2-Medium 3=3-Low |
25 | COMMENTSHORT | Character(30) | VARCHAR2(30) NOT NULL | Short Comment |
26 | SHOW_COMPLETED | Character(1) | VARCHAR2(1) NOT NULL |
This field is used to determine whether the worklist should be filtered to show only completed worklist entries.
Y/N Table Edit Default Value: N |
27 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |