RC_CALL_RESULT

(SQL Table)
Index Back

Outbound Call Result

Telemarketing call result table holds the results of each contact made with a Prospect.

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 LEAD_ID Character(15) VARCHAR2(15) NOT NULL Used by Sales Force Automation, this field uniquely identifies a Sales Lead.
2 SEQNO Number(5,0) INTEGER NOT NULL Sequence Number
3 SETID_PROV_GRP Character(5) VARCHAR2(5) NOT NULL SetID
4 PROVIDER_GRP_ID Character(10) VARCHAR2(10) NOT NULL Identification number for the provider group.

Prompt Table: RF_PROVIDER_GRP
Set Control Field: BUSINESS_UNIT

5 ASSIGNED_TO Character(15) VARCHAR2(15) NOT NULL This is a field to store assignment information.

Prompt Table: RD_PERSON
Set Control Field: BUSINESS_UNIT

6 RC_CALL_STATUS Character(2) VARCHAR2(2) NOT NULL Outbound Marketing
CB=Call Back
CL=Close
NC=No Contact
7 RC_CALLBACK_DATE Date(10) DATE Outbound Marketing
8 RC_CALLBACK_TIME Time(15) TIMESTAMP Outbound Marketing field holding the time for a Prospect to be called back.
9 RC_REASON Character(2) VARCHAR2(2) NOT NULL Outbound Marketing
NA=Not Available
NR=No Response
WN=Wrong Number
10 RC_FINAL_DISPOSTN Character(2) VARCHAR2(2) NOT NULL Outbound Marketing final disposition status field
DN=Do Not Call Again
GC=To Capture an Order
GL=Generate a Lead
NI=Not Interested
SA=Sale
SE=Send Collateral by Email
SM=Send Collateral by Mail
11 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
12 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
13 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
14 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
15 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
16 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time
17 DONE_FLAG Character(1) VARCHAR2(1) NOT NULL Done Flag
18 RC_BS_STATUS Character(1) VARCHAR2(1) NOT NULL Branch Script Status. It is ether Valid or Invalid.
C=Completed
P=Processing
S=Started
19 RT_USR_DISPOSTN Character(5) VARCHAR2(5) NOT NULL User disposition

Prompt Table: RT_USR_DISPOSTN

20 LEAD_RATING Character(2) VARCHAR2(2) NOT NULL Used by Sales Force Automation to indicate the value (rating) of a lead, i.e. whether it's a Hot Lead or a Cold Lead.

Prompt Table: RT_LE_RATE_VW

21 LEAD_RATE_CATEGORY Character(4) VARCHAR2(4) NOT NULL Lead Rating Category field indicates whether a particular lead rating is Qualified, Unqualified, etc.
QUAL=Qualified
UNQU=Unqualified
22 CAPTURE_ID Character(20) VARCHAR2(20) NOT NULL Field use to store the capture ID in order capture.
23 SENT_TO_OCI_AGENT Character(1) VARCHAR2(1) NOT NULL indicator when Order Capture Agent has been sent this Prospect
24 RC_CALLBACK_PHONE Character(24) VARCHAR2(24) NOT NULL Telemarketing Call Back phone number
25 RC_CB_PHONE_EXT Character(6) VARCHAR2(6) NOT NULL Telemarketing Call Back Phone Extensions
26 RC_CB_PHONE_TYPE Number(6,0) INTEGER NOT NULL Telemarketing Callback Phone Type

Prompt Table: RC_CB_PHTYPE_VW

27 RC_CALLED_PHONE Character(40) VARCHAR2(40) NOT NULL Telemarketing Called Phone Number used in callback.
28 COUNTRY_CODE Character(3) VARCHAR2(3) NOT NULL This field stores the Country Code values.