RC_CALL_RESULT(SQL Table) |
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Outbound Call ResultTelemarketing call result table holds the results of each contact made with a Prospect. |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
---|---|---|---|---|
1 | LEAD_ID | Character(15) | VARCHAR2(15) NOT NULL | Used by Sales Force Automation, this field uniquely identifies a Sales Lead. |
2 | SEQNO | Number(5,0) | INTEGER NOT NULL | Sequence Number |
3 | SETID_PROV_GRP | Character(5) | VARCHAR2(5) NOT NULL | SetID |
4 | PROVIDER_GRP_ID | Character(10) | VARCHAR2(10) NOT NULL |
Identification number for the provider group.
Prompt Table:
RF_PROVIDER_GRP
|
5 | ASSIGNED_TO | Character(15) | VARCHAR2(15) NOT NULL |
This is a field to store assignment information.
Prompt Table:
RD_PERSON
|
6 | RC_CALL_STATUS | Character(2) | VARCHAR2(2) NOT NULL |
Outbound Marketing
CB=Call Back CL=Close NC=No Contact |
7 | RC_CALLBACK_DATE | Date(10) | DATE | Outbound Marketing |
8 | RC_CALLBACK_TIME | Time(15) | TIMESTAMP | Outbound Marketing field holding the time for a Prospect to be called back. |
9 | RC_REASON | Character(2) | VARCHAR2(2) NOT NULL |
Outbound Marketing
NA=Not Available NR=No Response WN=Wrong Number |
10 | RC_FINAL_DISPOSTN | Character(2) | VARCHAR2(2) NOT NULL |
Outbound Marketing final disposition status field
DN=Do Not Call Again GC=To Capture an Order GL=Generate a Lead NI=Not Interested SA=Sale SE=Send Collateral by Email SM=Send Collateral by Mail |
11 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
12 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
13 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
14 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
15 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
16 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |
17 | DONE_FLAG | Character(1) | VARCHAR2(1) NOT NULL | Done Flag |
18 | RC_BS_STATUS | Character(1) | VARCHAR2(1) NOT NULL |
Branch Script Status. It is ether Valid or Invalid.
C=Completed P=Processing S=Started |
19 | RT_USR_DISPOSTN | Character(5) | VARCHAR2(5) NOT NULL |
User disposition
Prompt Table: RT_USR_DISPOSTN |
20 | LEAD_RATING | Character(2) | VARCHAR2(2) NOT NULL |
Used by Sales Force Automation to indicate the value (rating) of a lead, i.e. whether it's a Hot Lead or a Cold Lead.
Prompt Table: RT_LE_RATE_VW |
21 | LEAD_RATE_CATEGORY | Character(4) | VARCHAR2(4) NOT NULL |
Lead Rating Category field indicates whether a particular lead rating is Qualified, Unqualified, etc.
QUAL=Qualified UNQU=Unqualified |
22 | CAPTURE_ID | Character(20) | VARCHAR2(20) NOT NULL | Field use to store the capture ID in order capture. |
23 | SENT_TO_OCI_AGENT | Character(1) | VARCHAR2(1) NOT NULL | indicator when Order Capture Agent has been sent this Prospect |
24 | RC_CALLBACK_PHONE | Character(24) | VARCHAR2(24) NOT NULL | Telemarketing Call Back phone number |
25 | RC_CB_PHONE_EXT | Character(6) | VARCHAR2(6) NOT NULL | Telemarketing Call Back Phone Extensions |
26 | RC_CB_PHONE_TYPE | Number(6,0) | INTEGER NOT NULL |
Telemarketing Callback Phone Type
Prompt Table: RC_CB_PHTYPE_VW |
27 | RC_CALLED_PHONE | Character(40) | VARCHAR2(40) NOT NULL | Telemarketing Called Phone Number used in callback. |
28 | COUNTRY_CODE | Character(3) | VARCHAR2(3) NOT NULL | This field stores the Country Code values. |