RC_CASE_ERHD_WL(SQL Table) |
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ER Help Desk Case WorklistThis is the worklist transaction record for ER Help Desk cases. |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | BUSPROCNAME | Character(30) | VARCHAR2(30) NOT NULL | Business Process Name (see PSBUSPROCDEFN). |
2 | ACTIVITYNAME | Character(30) | VARCHAR2(30) NOT NULL | Name of a Business Process Activity (see PSACTIVITYDEFN). |
3 | EVENTNAME | Character(30) | VARCHAR2(30) NOT NULL | Defines a routing event for PS Workflow |
4 | WORKLISTNAME | Character(30) | VARCHAR2(30) NOT NULL | Worklist Name |
5 | INSTANCEID | Number(10,0) | DECIMAL(10) NOT NULL | For a given worklist the unique number of rows in PSWORKLIST |
6 | TRANSACTIONID | Number(10,0) | DECIMAL(10) NOT NULL | Transaction Identifier |
7 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL | Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. |
8 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
9 | WORKLIST_DESCR | Character(50) | VARCHAR2(50) NOT NULL | Description |
10 | DISP_TMPL_ID | Character(30) | VARCHAR2(30) NOT NULL | Template identifier to define the display template. |
11 | DISP_TMPL_FAM_CD | Character(30) | VARCHAR2(30) NOT NULL | Display Template Family Code |
12 | WF_PURPOSE | Character(4) | VARCHAR2(4) NOT NULL |
Purpose of the Notification
0=FYI APPR=Approval Required ASSN=Assignment ESCA=Escalation FOLL=Follow-Up Requested HOLD=Hold Notification SLA=SLA Warning SLAX=SLA Exception STAT=Status Change TASG=Task Assignment UPD=Update Notification |