CASE_IDDefault Value: 999999999999999
Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT
Prompt Table: SP_BU_RC_NONVW
RC_CASE_HD_VW(SQL View) |
Index Back |
|---|---|
Help Desk CasesThis is a view used for Help Desk Case. |
| SELECT CASE_ID , RC_SUMMARY ,BUSINESS_UNIT FROM PS_RC_CASE WHERE RC_VERTICAL = 'HD' |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | CASE_ID |
Number(15,0) | DECIMAL(15) NOT NULL |
Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
Default Value: 999999999999999 |
| 2 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
| 3 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL |
Business Unit
Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT Prompt Table: SP_BU_RC_NONVW |