RC_CASE_VERT2VW

(SQL View)
Index Back

case vertical view


SELECT CASE_ID , RC_VERTICAL FROM PS_RC_CASE

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
2 RC_REL_VERTICAL Character(4) VARCHAR2(4) NOT NULL Call Center Type
HD=HelpDesk
SW=Support