RC_CASE_VERT2VW(SQL View) |
Index Back |
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case vertical view |
SELECT CASE_ID , RC_VERTICAL FROM PS_RC_CASE |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL | Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. |
2 | RC_REL_VERTICAL | Character(4) | VARCHAR2(4) NOT NULL |
Call Center Type
HD=HelpDesk SW=Support |