RC_CASE_VERT_VW (SQL View)	Index Back
Related Case Prompt Only shows cases in the same vertical as the level 0 case

RC_CASE_VERT_VW

(SQL View)

Related Case Prompt

Only shows cases in the same vertical as the level 0 case

SELECT RC_VERTICAL , BUSINESS_UNIT , CASE_ID , RC_SUMMARY FROM PS_RC_CASE

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 RC_REL_VERTICAL Character(4) VARCHAR2(4) NOT NULL Call Center Type
HD=HelpDesk
SW=Support

2 RELATED_BU Character(5) VARCHAR2(5) NOT NULL Business Unit

3 RELATED_CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case Number

4 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	RC_REL_VERTICAL	Character(4)	VARCHAR2(4) NOT NULL	Call Center Type HD=HelpDesk SW=Support
2	RELATED_BU	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
3	RELATED_CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case Number
4	RC_SUMMARY	Character(80)	VARCHAR2(80) NOT NULL	Typically a summary of a long field.