RC_CASEINFO_VW5 (SQL View)	Index Back
Call Center View for Reports Call Center View used in Bam Reports

RC_CASEINFO_VW5

(SQL View)

Call Center View for Reports

Call Center View used in Bam Reports

SELECT A.CASE_ID , A.BUSINESS_UNIT , B.NAME1 FROM PS_RC_CASE A , PS_RF_PROVIDER_GRP B WHERE B.SETID = ( SELECT SETID FROM PS_SET_CNTRL_REC C WHERE C.SETCNTRLVALUE = A.BUSINESS_UNIT AND C.RECNAME = 'RF_PROVIDER_GRP') AND B.PROVIDER_GRP_ID = A.PROVIDER_GRP_ID

Related Language Record: RC_CASEINF_LVW5

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

2 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

3 NAME1 Character(50) VARCHAR2(50) NOT NULL Generic 50 character name field for storing names.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
2	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
3	NAME1	Character(50)	VARCHAR2(50) NOT NULL	Generic 50 character name field for storing names.