RC_CASENPRIO_VW (SQL View)	Index Back
Services Operational Dashboard Services Operational Dashboards View for cases has no priority defined

RC_CASENPRIO_VW

(SQL View)

Services Operational Dashboard

Services Operational Dashboards View for cases has no priority defined

SELECT A.BUSINESS_UNIT , A.CASE_ID ,'NONE' ,'No Priority' FROM PS_RC_CASE A WHERE A.RC_PRIORITY=' '

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

2 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.

3 RC_PRIORITY Character(5) VARCHAR2(5) NOT NULL Case Priority

4 RC_SHORT_DESCR Character(20) VARCHAR2(20) NOT NULL Short Description. Used on may CallCenter set-up tables

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
2	CASE_ID	Number(15,0)	DECIMAL(15) NOT NULL	Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
3	RC_PRIORITY	Character(5)	VARCHAR2(5) NOT NULL	Case Priority
4	RC_SHORT_DESCR	Character(20)	VARCHAR2(20) NOT NULL	Short Description. Used on may CallCenter set-up tables