RC_FAQ_DESCR_VW

(SQL View)
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FAQ questions and answers

This view returns a list of Solutions along with the question and topic they belong. It used on the FAQ Details page for Service self service.

SELECT A.DISP_TMPL_FAM_CD , A.LIBRARY_NAME , A.SOLUTION_ID , A.RC_SUMMARY , B.SOLUTION_DESCR , A.SETID , A.LIBRARY_ID FROM PS_RC_FAQ_SUM_VW A , PS_RC_SOLUTION B WHERE A.SOLUTION_ID = B.SOLUTION_ID AND A.RC_SUMMARY = B.RC_SUMMARY

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 DISP_TMPL_FAM_CD Character(30) VARCHAR2(30) NOT NULL Display Template Family Code
2 LIBRARY_NAME Character(30) VARCHAR2(30) NOT NULL Library Name
3 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
4 RC_SUMMARY Character(80) VARCHAR2(80) NOT NULL Typically a summary of a long field.
5 SOLUTION_DESCR Long Character CLOB Solution Description
6 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
7 LIBRARY_ID Character(5) VARCHAR2(5) NOT NULL Solution Library ID or Troubleshooting Guide ID