RC_INST_PROD_VW

(SQL View)
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Installed Product View

Installed Product View with all fields needed for call center SLA and description field from PROD_ITEM. It contains only installed product with no 'Un Installed'.

SELECT i.SETID , i.INST_PROD_ID , i.INST_PROD_TYPE , i.BO_ID_CUST , i.ROLE_TYPE_ID_CUST , i.BO_ID_CONTACT , i.ROLE_TYPE_ID_CNTCT , i.PRODUCT_ID , i.SERIAL_ID , i.ASSETTAG , i.SITE_ID , i.PERSON_ID , i.DEPTID , p.DESCR FROM %Table(RF_INST_PROD) i , %Table(RF_INST_PROD_ST) s , %Table(PROD_ITEM) p WHERE i.SETID = s.SETID AND i.INST_PROD_ID = s.INST_PROD_ID AND s.INST_PROD_STATUS <> 'UNI' AND p.SETID = ( SELECT sc.SETID FROM %Table(SET_CNTRL_REC) sc WHERE sc.SETCNTRLVALUE = i.SETID AND sc.RECNAME = 'PROD_ITEM') AND p.PRODUCT_ID = i.PRODUCT_ID

  • Related Language Record: RC_INST_PRODLVW
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
    2 INST_PROD_ID Character(20) VARCHAR2(20) NOT NULL This field is used to represent the installed product ID (key field)
    3 INST_PROD_TYPE Character(3) VARCHAR2(3) NOT NULL This field is used by the Installed Product component to determine the type of product that is being registered for the Customer, Site, Department or Employee. There are four allowable types: 1) Product, which designates a product assigned to an external customer; 2) Service 3) Asset, which designates a product assigned to an internal employee or department; and 4)Agreement, which designates an Installed Agreement Product (used in Order Capture integration with Agreements).
    001=Asset
    002=Product
    003=Service
    004=Agreement
    005=Commitment
    4 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.
    5 ROLE_TYPE_ID_CUST Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the customer
    6 BO_ID_CONTACT Number(31,0) DECIMAL(31) NOT NULL This field indicates the Business Object ID for the contact.
    7 ROLE_TYPE_ID_CNTCT Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the contact
    8 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID
    9 SERIAL_ID Character(20) VARCHAR2(20) NOT NULL This field is used to represent the Serial ID of an item or installed product
    10 ASSETTAG Character(40) VARCHAR2(40) NOT NULL Asset Tag
    11 SITE_ID Character(15) VARCHAR2(15) NOT NULL Uniquely identifies an organizational entity that purchases goods or services from the enterprise. Represents the sold-to customer which is the customer organization that places orders. The CUST_ID may or may not be the same as the identifiers for the bill-to and ship-to locations.
    12 PERSON_ID Character(15) VARCHAR2(15) NOT NULL Person ID
    13 DEPTID Character(15) VARCHAR2(15) NOT NULL Department
    14 DESCR Character(30) VARCHAR2(30) NOT NULL Description