RC_NLP_RESL_VW

(SQL View)
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Support solution view record

Used to get distinct solution_id, case_id and business_unit from ps_rc_resolution table.

SELECT DISTINCT SOLUTION_ID ,CASE_ID ,BUSINESS_UNIT FROM PS_RC_RESOLUTION WHERE SOLUTION_ID > 0

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
2 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
3 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit