SETIDDefault Value: RC_PROBTYPE_TBL.SETID
Prompt Table: SP_SETID_NONVW
PRODUCT_IDDefault Value: RC_PROBTYPE_TBL.PRODUCT_ID
PROBLEM_TYPEDefault Value: RC_PROBTYPE_TBL.PROBLEM_TYPE
COMPETENCYPrompt Table: RF_COMPET_VW
Prompt Table: REVW_RATING_TBL
RC_PT_COMP(SQL Table) |
Index Back |
|---|---|
Competencies for Problem TypeCompetencies for a Problem Type, for a Product. |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | SETID |
Character(5) | VARCHAR2(5) NOT NULL |
This field is used to store the value of SetID on various setup tables.
Default Value: RC_PROBTYPE_TBL.SETID Prompt Table: SP_SETID_NONVW |
| 2 | PRODUCT_ID |
Character(18) | VARCHAR2(18) NOT NULL |
Product ID
Default Value: RC_PROBTYPE_TBL.PRODUCT_ID |
| 3 | PROBLEM_TYPE |
Character(8) | VARCHAR2(8) NOT NULL |
Problem Type for Support Cases
Default Value: RC_PROBTYPE_TBL.PROBLEM_TYPE |
| 4 | COMPETENCY |
Character(8) | VARCHAR2(8) NOT NULL |
Competency - this field is brought over from HRMS
Prompt Table: RF_COMPET_VW |
| 5 | PROFICIENCY | Character(1) | VARCHAR2(1) NOT NULL |
Proficiency Field. This Field is imported into CRM DB from Human Resources Database.
Prompt Table: REVW_RATING_TBL |
| 6 | CRITERIA_WEIGHT | Number(2,0) | SMALLINT NOT NULL | Competency Weight |
| 7 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
| 8 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
| 9 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
| 10 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
| 11 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
| 12 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |