RC_REL_ACTION_C

(SQL Table)
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CallCenter Relationship Action

Cascade case relationship action configuration

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 EOCF_ACTION_ID Number(31,0) DECIMAL(31) NOT NULL Active Analytics Framework Action ID field
2 RELATIONSHIP_TYPE Character(5) VARCHAR2(5) NOT NULL Case Relationship Type

Prompt Table: RC_REL_HIER_VW

3 RC_CHILD_ACTION Character(1) VARCHAR2(1) NOT NULL Indicates the Child cases reaction to a parent case status change
N=No Action
Y=Cascade the Change
4 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
5 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
6 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
7 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
8 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
9 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time