RC_SEVERITY_SS (SQL View)	Index Back
Case Severity for Self-Service View shows only the Severities that can be displayed in self-service pages.

RC_SEVERITY_SS

(SQL View)

Case Severity for Self-Service

View shows only the Severities that can be displayed in self-service pages.

SELECT SETID ,RC_SEVERITY ,RC_SS_IND ,RC_DESCR_SS FROM PS_RC_SEVERITY_TBL WHERE RC_SS_IND = 'Y'

Related Language Record: RC_SEVER_SS_LNG

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
Default Value: OPR_DEF_TBL_RB.SETID
Prompt Table: SP_SETID_NONVW

2 RC_SEVERITY Character(5) VARCHAR2(5) NOT NULL Case severity

3 RC_SS_IND Character(1) VARCHAR2(1) NOT NULL Defines if this is a self service transaction or not.
Y/N Table Edit
Default Value: Y

4 RC_DESCR_SS Character(30) VARCHAR2(30) NOT NULL Description to be shown on Self-Service Pages

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	SETID	Character(5)	VARCHAR2(5) NOT NULL	This field is used to store the value of SetID on various setup tables. Default Value: OPR_DEF_TBL_RB.SETID Prompt Table: SP_SETID_NONVW
2	RC_SEVERITY	Character(5)	VARCHAR2(5) NOT NULL	Case severity
3	RC_SS_IND	Character(1)	VARCHAR2(1) NOT NULL	Defines if this is a self service transaction or not. Y/N Table Edit Default Value: Y
4	RC_DESCR_SS	Character(30)	VARCHAR2(30) NOT NULL	Description to be shown on Self-Service Pages