RC_SOLN_HIST(SQL Table) |
Index Back |
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Action History tableAction History table for Call center |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | SETID | Character(5) | VARCHAR2(5) NOT NULL |
This field is used to store the value of SetID on various setup tables.
Default Value: OPR_DEF_TBL_RB.SETID Prompt Table: SP_SETID_NONVW |
2 | SOLUTION_ID | Number(15,0) | DECIMAL(15) NOT NULL |
Solution ID
Default Value: 999999999999999 |
3 | SEQ_NUM | Number(3,0) | SMALLINT NOT NULL | Sequence |
4 | RC_VISIBILITY | Character(4) | VARCHAR2(4) NOT NULL |
Case Visibility, used for cases and case objects/attributes.
A=All I=Internal Default Value: A |
5 | EVENTNAME | Character(30) | VARCHAR2(30) NOT NULL | Defines a routing event for PS Workflow |
6 | OLD_VALUE | Character(100) | VARCHAR2(100) NOT NULL | Old Value |
7 | NEW_VALUE | Character(100) | VARCHAR2(100) NOT NULL | New Value |
8 | ASSIGNED_TO | Character(15) | VARCHAR2(15) NOT NULL | This is a field to store assignment information. |
9 | RC_PRIORITY | Character(5) | VARCHAR2(5) NOT NULL | Case Priority |
10 | RC_SEVERITY | Character(5) | VARCHAR2(5) NOT NULL | Case severity |
11 | RC_STATUS | Character(5) | VARCHAR2(5) NOT NULL | Case Status |
12 | DESCR254 | Character(254) | VARCHAR2(254) NOT NULL | Description of length 254 |
13 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
14 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
15 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
16 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
17 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
18 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |