RC_SOLN_LIBRARI

(SQL Table)
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Solution Library

Solution Library table used for registering solutions for a specific library.

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
2 SOLUTION_ID Number(15,0) DECIMAL(15) NOT NULL Solution ID
3 LIBRARY_ID Character(5) VARCHAR2(5) NOT NULL Solution Library ID or Troubleshooting Guide ID

Prompt Table: RC_SOLN_LIB_TBL

4 INTERNAL_FAQ Character(1) VARCHAR2(1) NOT NULL Agent-facing (internal) frequently-ask-question

Y/N Table Edit

Default Value: N

5 EXTERNAL_FAQ Character(1) VARCHAR2(1) NOT NULL External (self-service) frequently-asked-question

Y/N Table Edit

Default Value: N

6 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
7 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
8 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
9 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
10 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
11 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time