RC_SOLN_USG_AET(SQL Table) |
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|---|---|
Solution Usage State RecordThis state record is used in the Update Solution Usage Counts process. |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 |  PROCESS_INSTANCE |
Number(10,0) | DECIMAL(10) NOT NULL | Process Instance |
| 2 | SOLUTION_ID_RLTD | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
| 3 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
| 4 | RUN_CNTL_ID | Character(30) | VARCHAR2(30) NOT NULL | Run Control ID |
| 5 | SOLUTION_USAGE_RNG | Character(1) | VARCHAR2(1) NOT NULL |
Solution Usage Range
A=All R=Date Range Specified Default Value: A |
| 6 | FROM_DATE | Date(10) | DATE | From Date |
| 7 | TO_DATE | Date(10) | DATE | To Date |
| 8 | SOLUTION_USAGE | Character(1) | VARCHAR2(1) NOT NULL | Update Solution Usage Counts |
| 9 | SOLUTION_PRODUCT | Character(1) | VARCHAR2(1) NOT NULL | Update Solution Usage by Produ |
| 10 | SOLUTION_PGRP | Character(1) | VARCHAR2(1) NOT NULL | Solution Product Group usage |
| 11 | SOLUTION_ERROR | Character(1) | VARCHAR2(1) NOT NULL | Update Solution Error Counts |
| 12 | BEGINDTTM | DateTime(26) | TIMESTAMP | Begin Date/Time |
| 13 | ENDDTTM | DateTime(26) | TIMESTAMP | End Date/Time |
| 14 | SETID | Character(5) | VARCHAR2(5) NOT NULL | This field is used to store the value of SetID on various setup tables. |
| 15 | SOLUTION_ID | Number(15,0) | DECIMAL(15) NOT NULL | Solution ID |
| 16 | PRODUCT_ID | Character(18) | VARCHAR2(18) NOT NULL | Product ID |
| 17 | SOLN_PRODUCT_LINK | Character(1) | VARCHAR2(1) NOT NULL |
Solution Product Link
Y/N Table Edit Default Value: N |
| 18 | SOLN_PGRP_LINK | Character(1) | VARCHAR2(1) NOT NULL | Solution product group link |
| 19 | SOLN_ERROR_LINK | Character(1) | VARCHAR2(1) NOT NULL |
Solution Error Link
Y/N Table Edit Default Value: N |
| 20 | RC_SOLVED_COUNT | Number(6,0) | INTEGER NOT NULL | Solved Count Field in Solution |
| 21 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
| 22 | ERROR_ID | Number(9,0) | DECIMAL(9) NOT NULL | Error ID |
| 23 | SOLN_CTD_LINK | Character(1) | VARCHAR2(1) NOT NULL | Solution Cat/Typ/Det Link |
| 24 | SOLUTION_CTD | Character(1) | VARCHAR2(1) NOT NULL | Update Solution Usage by C/T/D |
| 25 | RC_CATEGORY | Character(5) | VARCHAR2(5) NOT NULL | CallCenter Category. Used in HD. |
| 26 | RC_TYPE | Character(5) | VARCHAR2(5) NOT NULL | Specialty type. Used on HD case. |
| 27 | RC_DETAIL | Character(5) | VARCHAR2(5) NOT NULL | Detail field on HD Case. Used in Quick Code. |
| 28 | SOLN_STATUS | Character(4) | VARCHAR2(4) NOT NULL |
Solution Status
ACTV=4 - Active DNED=5 - Denied DRFT=1 - Draft EXPR=6 - Expired REVW=3 - In Review RWRK=8 - Rework SUBM=2 - Submitted for Review SUPR=7 - Superseded |
| 29 | PRODUCT_GROUP | Character(10) | VARCHAR2(10) NOT NULL | PRoduct Group |
| 30 | EXPIRY_DATE | Date(10) | DATE | Expiry Date |
| 31 | DESCR | Character(30) | VARCHAR2(30) NOT NULL | Description |
| 32 | SOLN_PROD_SRCH_TBL | Character(1) | VARCHAR2(1) NOT NULL | Update Product Search Table indicator |