RC_SS_SW_HDR_VW (SQL View)	Index Back
Self Service Support Cases This view is used to pull all the Cases that are currently open for a customer by using the CUST_ID.

RC_SS_SW_HDR_VW

(SQL View)

Self Service Support Cases

This view is used to pull all the Cases that are currently open for a customer by using the CUST_ID.

SELECT O.OPRID , C.BUSINESS_UNIT , C.BO_ID_CUST FROM PS_RC_CASE C , PS_OPR_DEF_TBL_RB O WHERE C.BUSINESS_UNIT = O.BUSINESS_UNIT

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).

2 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit

3 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	OPRID	Character(30)	VARCHAR2(30) NOT NULL	A user's ID (see PSOPRDEFN).
2	BUSINESS_UNIT	Character(5)	VARCHAR2(5) NOT NULL	Business Unit
3	BO_ID_CUST	Number(31,0)	DECIMAL(31) NOT NULL	This field stores the Business Object ID for the customer.