RC_SS_SW_SRCH (SQL View)	Index Back
Self Service Support Cases This view is used to pull all the Cases that are currently open for a customer by using the CUST_ID.

RC_SS_SW_SRCH

(SQL View)

Self Service Support Cases

This view is used to pull all the Cases that are currently open for a customer by using the CUST_ID.

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description

1 OPRID Character(30) VARCHAR2(30) NOT NULL A user's ID (see PSOPRDEFN).

2 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.

#	PeopleSoft Field Name	PeopleSoft Field Type	Database Column Type	Description
1	OPRID	Character(30)	VARCHAR2(30) NOT NULL	A user's ID (see PSOPRDEFN).
2	BO_ID_CUST	Number(31,0)	DECIMAL(31) NOT NULL	This field stores the Business Object ID for the customer.