RC_SVD_PRD_AET

(SQL Table)
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Solution Solve Count

This is a work record. It is used to calculate how many times a solution successfully solved support/helpdesk cases related to a particular product.

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 RC_SOLVED_COUNT Number(6,0) INTEGER NOT NULL Solved Count Field in Solution
2 PRODUCT_ID Character(18) VARCHAR2(18) NOT NULL Product ID