RC_SVD_PRD_AET(SQL Table) |
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Solution Solve CountThis is a work record. It is used to calculate how many times a solution successfully solved support/helpdesk cases related to a particular product. |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | RC_SOLVED_COUNT | Number(6,0) | INTEGER NOT NULL | Solved Count Field in Solution |
2 | PRODUCT_ID | Character(18) | VARCHAR2(18) NOT NULL | Product ID |