RCT_CUS_CASE_VW(SQL View) |
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|---|---|
Customer Case viewThis is a Case view of Customer and Contact information |
| SELECT a.BO_ID_CUST ,a.ROLE_TYPE_ID_CUST , a.BO_ID_CONTACT , a.ROLE_TYPE_ID_CNTCT ,a.BUSINESS_UNIT ,a.CASE_ID ,a.CASE_TYPE ,a.RC_SUMMARY ,a.RC_STATUS FROM PS_RC_CASE a |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | BO_ID_CUST | Number(31,0) | DECIMAL(31) NOT NULL | This field stores the Business Object ID for the customer. |
| 2 | ROLE_TYPE_ID_CUST | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the customer |
| 3 | BO_ID_CONTACT | Number(31,0) | DECIMAL(31) NOT NULL | This field indicates the Business Object ID for the contact. |
| 4 | ROLE_TYPE_ID_CNTCT | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the contact |
| 5 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
| 6 | CASE_ID | Number(15,0) | DECIMAL(15) NOT NULL | Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table. |
| 7 | CASE_TYPE | Character(5) | VARCHAR2(5) NOT NULL | Case Type |
| 8 | RC_SUMMARY | Character(80) | VARCHAR2(80) NOT NULL | Typically a summary of a long field. |
| 9 | RC_STATUS | Character(5) | VARCHAR2(5) NOT NULL | Case Status |