RF_ASSIGN_WGHT(SQL Table) |
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Assignment Option WeightingStores the weighting value for each option that is used when running the Assignment Engine to assign people to a service order/case. |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | SETID | Character(5) | VARCHAR2(5) NOT NULL |
This field is used to store the value of SetID on various setup tables.
Default Value: OPR_DEF_TBL_RB.SETID Prompt Table: SP_SETID_NONVW |
2 | CRITERIA_CODE | Character(2) | VARCHAR2(2) NOT NULL |
A code representing the type of criteria that will be used to match people with Service Orders or Call Center Cases.
If a new translate value is added or deleted, then change &NumFactors in People Code.
If a translate value is added/changed/deleted here, check to see if it needs to be added to CRITERIA_CODE_PER as well.
1=Customer 10=Department 11=Security Role 12=Person Type 2=Region 3=Product 4=Product Group 5=Site 6=Competency - Service 7=Location 8=Competency - CTD 9=Competency - Problem Type |
3 | CRITERIA_WEIGHT | Number(2,0) | SMALLINT NOT NULL | Competency Weight |
4 | MARKET | Character(3) | VARCHAR2(3) NOT NULL | Market |