RF_SERVICE_WL

(SQL Table)
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Service Order Worklist

This is the worklist transaction record for service order related worklist items.

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 BUSPROCNAME Character(30) VARCHAR2(30) NOT NULL Business Process Name (see PSBUSPROCDEFN).
2 ACTIVITYNAME Character(30) VARCHAR2(30) NOT NULL Name of a Business Process Activity (see PSACTIVITYDEFN).
3 EVENTNAME Character(30) VARCHAR2(30) NOT NULL Defines a routing event for PS Workflow
4 WORKLISTNAME Character(30) VARCHAR2(30) NOT NULL Worklist Name
5 INSTANCEID Number(10,0) DECIMAL(10) NOT NULL For a given worklist the unique number of rows in PSWORKLIST
6 TRANSACTIONID Number(10,0) DECIMAL(10) NOT NULL Transaction Identifier
7 BUSINESS_UNIT Character(5) VARCHAR2(5) NOT NULL Business Unit
8 SETID Character(5) VARCHAR2(5) NOT NULL This field is used to store the value of SetID on various setup tables.
9 SO_ID Character(10) VARCHAR2(10) NOT NULL Service Order ID
10 SO_LINE Number(3,0) SMALLINT NOT NULL Stores the Service Order line number.
11 WORKLIST_DESCR Character(50) VARCHAR2(50) NOT NULL Description
12 RB_WF_WL_PRIORITY Character(1) VARCHAR2(1) NOT NULL Notification Priority
1=High
2=Medium
3=Low
13 MESSAGE_SET_NBR Number(5,0) INTEGER NOT NULL Message Set Number. This field refers to the Message Set Number in the Message Catalog.
14 MESSAGE_NBR Number(5,0) INTEGER NOT NULL Message Number. This field refers to the Message Number in the Message Catalog.
15 WF_PURPOSE Character(4) VARCHAR2(4) NOT NULL Purpose of the Notification
0=FYI
APPR=Approval Required
ASSN=Assignment
ESCA=Escalation
FOLL=Follow-Up Requested
HOLD=Hold Notification
SLA=SLA Warning
SLAX=SLA Exception
STAT=Status Change
TASG=Task Assignment
UPD=Update Notification