| # |
PeopleSoft Field Name |
PeopleSoft Field Type |
Database Column Type |
Description |
| 1 |
 BUSINESS_UNIT |
Character(5) |
VARCHAR2(5) NOT NULL |
Business Unit
Default Value: OPR_DEF_TBL_RB.BUSINESS_UNIT
Prompt Table:
SP_BU_RF_NONVW
|
| 2 |
SO_ID |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order ID
|
| 3 |
CASE_ID |
Number(15,0) |
DECIMAL(15) NOT NULL |
Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
Prompt Table:
%EDITTABLE30
|
| 4 |
SO_DATE |
Date(10) |
DATE |
Stores the Service Order creation date.
|
| 5 |
CUST_SETID |
Character(5) |
VARCHAR2(5) NOT NULL |
Customer Setid
|
| 6 |
BO_ID_CUST |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field stores the Business Object ID for the customer.
|
| 7 |
ROLE_TYPE_ID_CUST |
Number(12,0) |
DECIMAL(12) NOT NULL |
Stores ROLE_TYPE_ID for the customer
|
| 8 |
BO_ID_CONTACT |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field indicates the Business Object ID for the contact.
|
| 9 |
ROLE_TYPE_ID_CNTCT |
Number(12,0) |
DECIMAL(12) NOT NULL |
Stores ROLE_TYPE_ID for the contact
|
| 10 |
PROFILE_CM_SEQ |
Number(31,0) |
DECIMAL(31) NOT NULL |
The Contact Method Profile ID is a key field that is used to reference the details of a Contact Method in various CM tables.
Prompt Table:
%EDITTABLE20
|
| 11 |
PROFILE_CM_BILLTO |
Number(31,0) |
DECIMAL(31) NOT NULL |
Bill To Address,..........................................
Prompt Table:
RB_BC_BILLTO_VW
|
| 12 |
CUST_PERSON_ID |
Character(15) |
VARCHAR2(15) NOT NULL |
Contact Identifier for Treasury Contacts
Prompt Table:
%EDITTABLE
|
| 13 |
SITE_ID |
Character(15) |
VARCHAR2(15) NOT NULL |
Uniquely identifies an organizational entity that purchases goods or services from the enterprise. Represents the sold-to customer which is the customer organization that places orders. The CUST_ID may or may not be the same as the identifiers for the bill-to and ship-to locations.
Prompt Table:
%EDITTABLE15
|
| 14 |
REGION_ID |
Character(15) |
VARCHAR2(15) NOT NULL |
This field stores the region id value.
|
| 15 |
BO_ID_BILL_INT |
Number(31,0) |
DECIMAL(31) NOT NULL |
Business Object ID
|
| 16 |
BO_ID_CNT_BILL_INT |
Number(31,0) |
DECIMAL(31) NOT NULL |
Business Object ID for Bill to Contact
|
| 17 |
BO_ID_CONTACT_INT |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field indicates the Business Object ID for the contact.
|
| 18 |
BO_ID_CUST_INT |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field stores the Business Object ID for the customer.
|
| 19 |
PROFILE_CM_BIL_INT |
Number(31,0) |
DECIMAL(31) NOT NULL |
Profile Contact Method Sequence Number for Billing
|
| 20 |
PROFILE_CM_SLD_INT |
Number(31,0) |
DECIMAL(31) NOT NULL |
Profile Contact Method Sequence Number for the Sold To Address
|
| 21 |
SO_STATUS |
Character(1) |
VARCHAR2(1) NOT NULL |
This field is used to store the Service Order Header Status.
C=Complete
D=Closed
O=Open
X=Canceled
Default Value: O
|
| 22 |
SO_PRIORITY |
Character(1) |
VARCHAR2(1) NOT NULL |
The priority of the service order.
H=High
L=Low
N=Normal
U=Urgent
Default Value: N
|
| 23 |
ORDER_TYPE |
Character(3) |
VARCHAR2(3) NOT NULL |
Order Type
DMO=Demo
INS=Installation
PRM=Preventative Maintenance
REP=Repair
SAL=Sales
TRN=Training
|
| 24 |
AGREEMENT_CODE |
Character(30) |
VARCHAR2(30) NOT NULL |
This field represents the agreement code (name) for an agreement
|
| 25 |
AGREEMENT_LINE |
Character(10) |
VARCHAR2(10) NOT NULL |
This field records the value for the agreement line number
|
| 26 |
WARRANTY_NAME |
Character(40) |
VARCHAR2(40) NOT NULL |
This field is used to store the name of the warranty.
|
| 27 |
SIN |
Character(40) |
VARCHAR2(40) NOT NULL |
This field is used to represent the Site Identification Number
Prompt Table:
RF_AG_SIN_VW
|
| 28 |
AGR_RENEWAL_NUM |
Number(4,0) |
SMALLINT NOT NULL |
This field represents the agreement renewal number (agreements begin at a value of one and the number is incremented with every renewal)
|
| 29 |
SERVICE_ID |
Character(20) |
VARCHAR2(20) NOT NULL |
Service ID
Prompt Table:
%EDITTABLE9
Set Control Field: BUSINESS_UNIT
|
| 30 |
INST_PROD_ID |
Character(20) |
VARCHAR2(20) NOT NULL |
This field is used to represent the installed product ID (key field)
Prompt Table:
%EDITTABLE29
|
| 31 |
PRODUCT_ID |
Character(18) |
VARCHAR2(18) NOT NULL |
Product ID
Prompt Table:
%EDITTABLE11
|
| 32 |
SERIAL_ID |
Character(20) |
VARCHAR2(20) NOT NULL |
This field is used to represent the Serial ID of an item or installed product
Prompt Table:
%EDITTABLE10
|
| 33 |
LOCATION |
Character(15) |
VARCHAR2(15) NOT NULL |
This field stores the Location Code.
Prompt Table:
LOCATION_TBL
Set Control Field: BUSINESS_UNIT
|
| 34 |
BUSINESS_UNIT_GL |
Character(5) |
VARCHAR2(5) NOT NULL |
This field stores the General Ledger Business Unit. Used for the Integration with Contracts/Billing from CRM.
|
| 35 |
START_DT |
Date(10) |
DATE |
Start date field to store start date value.
|
| 36 |
START_TIME |
Time(15) |
TIMESTAMP |
Start of Shift
|
| 37 |
END_DT |
Date(10) |
DATE |
This field stores the end date values.
|
| 38 |
END_TIME |
Time(15) |
TIMESTAMP |
End of Shift
|
| 39 |
WARRANTY_SW |
Character(1) |
VARCHAR2(1) NOT NULL |
Indicates that the item can be serviced under a warranty.
N=Not fixed under warranty
Y=Fixed under warranty
Y/N Table Edit
|
| 40 |
ENTERED_BY |
Character(30) |
VARCHAR2(30) NOT NULL |
A user's ID
|
| 41 |
BILLABLE_SW |
Character(1) |
VARCHAR2(1) NOT NULL |
Used to indicate if the service order is billable or not.
Y/N Table Edit
Default Value: Y
|
| 42 |
BILLING_INFO_LBL |
Character(1) |
VARCHAR2(1) NOT NULL |
Billing Information
Y/N Table Edit
|
| 43 |
BILL_NOW_FLG |
Character(1) |
VARCHAR2(1) NOT NULL |
Indicates that the bill is ready (for a service order).
Y/N Table Edit
|
| 44 |
BILL_START_DT |
Date(10) |
DATE |
This field represents the billing start date
|
| 45 |
BILLING_DATE |
Date(10) |
DATE |
This field represents the billing date
|
| 46 |
APPROVAL_FLAG |
Character(1) |
VARCHAR2(1) NOT NULL |
The Approval Flag field is used to indicate whether approval is required.
A=Approved
D=Denied
P=Pending
|
| 47 |
PROVIDER_GRP_ID |
Character(10) |
VARCHAR2(10) NOT NULL |
Identification number for the provider group.
Prompt Table:
RF_PROVGRP_VW2
Set Control Field: BUSINESS_UNIT
|
| 48 |
PERSON_ID |
Character(15) |
VARCHAR2(15) NOT NULL |
Person ID
Prompt Table:
RF_GRP_MEM_VW
|
| 49 |
APPROVAL_SW |
Character(1) |
VARCHAR2(1) NOT NULL |
Auto Approval Status
|
| 50 |
APPROVED_FLAG |
Character(1) |
VARCHAR2(1) NOT NULL |
This field is used to determine if approval is required for this inventory item.
A=Approved
P=Pending
|
| 51 |
APPROVAL_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
A system generated value that reflects the operator that approved a given transaction.
|
| 52 |
APPROVAL_DT |
Date(10) |
DATE |
Date of Approval
|
| 53 |
SO_TOTAL_LINES |
Number(3,0) |
SMALLINT NOT NULL |
Stored on the service order header with the number of lines on the service order.
|
| 54 |
ROW_ADDED_DTTM |
DateTime(26) |
TIMESTAMP |
This is a datetime field for record creation.
|
| 55 |
ROW_ADDED_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
ID of user who added the row.
|
| 56 |
ROW_LASTMANT_DTTM |
DateTime(26) |
TIMESTAMP |
The date and time that the row was last updated.
|
| 57 |
ROW_LASTMANT_OPRID |
Character(30) |
VARCHAR2(30) NOT NULL |
ID of user who last modified the row.
|
| 58 |
SYNCID |
Number(10,0) |
DECIMAL(10) NOT NULL |
The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
|
| 59 |
SYNCDTTM |
DateTime(26) |
TIMESTAMP |
Synchronization Last Update Date Time
|
| 60 |
MARKET |
Character(3) |
VARCHAR2(3) NOT NULL |
Market
|
| 61 |
RB_ANONYMOUS_FLAG |
Character(1) |
VARCHAR2(1) NOT NULL |
RB_ANONYMOUS_FLAG
Y/N Table Edit
Default Value: N
|
| 62 |
RB_SITE_NOCUST_FLG |
Character(1) |
VARCHAR2(1) NOT NULL |
Site without customer flag
Y/N Table Edit
|
| 63 |
DATE_BEGIN |
Date(10) |
DATE |
Start Date
|
| 64 |
DATE_END |
Date(10) |
DATE |
End Date
|
| 65 |
BEGIN_TIME |
Time(15) |
TIMESTAMP |
Begin Time
|
| 66 |
END_TM |
Time(15) |
TIMESTAMP |
End Time
|
| 67 |
CM_ID |
Number(31,0) |
DECIMAL(31) NOT NULL |
Contact Method ID
|
| 68 |
BUS_PROC_INSTANCE |
Number(18,0) |
DECIMAL(18) NOT NULL |
Business Project Instance. This is the Business Project instance of a business project.
|
| 69 |
RB_LOCATION_DETAIL |
Character(254) |
VARCHAR2(254) NOT NULL |
RB_LOCATION_DETAIL
|
| 70 |
DEPTID |
Character(15) |
VARCHAR2(15) NOT NULL |
Department
Prompt Table:
RF_DEPT_TBL_VW3
Set Control Field: BUSINESS_UNIT
|
| 71 |
SO_ID_MERGE |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order ID of a merged (from mobile) service order.
|
| 72 |
SO_ID_MOBILE |
Character(10) |
VARCHAR2(10) NOT NULL |
Used by mobile when syncing service orders.
|
| 73 |
PAYMENT_METH |
Character(3) |
VARCHAR2(3) NOT NULL |
Payment Method
CHK=Check
CRD=Credit Card
PCH=Purchase Order
|
| 74 |
BO_ID_BILL |
Number(31,0) |
DECIMAL(31) NOT NULL |
Business Object ID
Prompt Table:
RF_BO_BILLTO
|
| 75 |
PYMNT_TERMS_CD |
Character(5) |
VARCHAR2(5) NOT NULL |
Specifies how the payment due date and discount due date are calculated. A payment terms code is associated with various business units bill-to customers vendors as well as sales orders purchase orders and vouchers.
Prompt Table:
PAY_TRMS_VW
Set Control Field: BUSINESS_UNIT
|
| 76 |
BO_ID_CNTCT |
Number(31,0) |
DECIMAL(31) NOT NULL |
This field represents the business object ID for a Contact
Prompt Table:
RF_BO_BILL_CONT
|
| 77 |
ROLE_TYPE_ID_1 |
Number(12,0) |
DECIMAL(12) NOT NULL |
Role Type ID
|
| 78 |
ROLE_TYPE_ID_2 |
Number(12,0) |
DECIMAL(12) NOT NULL |
Role Type ID
|
| 79 |
PROFILE_CM_SEQ_BIL |
Number(31,0) |
DECIMAL(31) NOT NULL |
Profile Contact Method Sequence Number for Billing
Prompt Table:
RF_BO_BILL_ADDR
|
| 80 |
PROFILE_CM_SEQ_PHN |
Number(31,0) |
DECIMAL(31) NOT NULL |
Used to store the contact method sequence number for a phone number.
Prompt Table:
RF_BO_CNTCT_PHN
|
| 81 |
CURRENCY_BILLING |
Character(3) |
VARCHAR2(3) NOT NULL |
Billing Currency Code for the service order.
Prompt Table:
CURRENCY_CD_TBL
Set Control Field: BUSINESS_UNIT
|
| 82 |
PO_ID |
Character(10) |
VARCHAR2(10) NOT NULL |
Purchase Order
|
| 83 |
PAYMENT_METHOD |
Character(3) |
VARCHAR2(3) NOT NULL |
Specifies the preferred method of payment by a customer. Examples of payment method are check direct debit and draft.
10/28/2003 edw 655070000 - Removed LTC and CSH xlats.
CC=Credit Card
CHK=Check
DD=Direct Debit
DR=Draft
EFT=Electronic Fund Transfer
INV=Invoice
Default Value: INV
|
| 84 |
TERMS |
Character(3) |
VARCHAR2(3) NOT NULL |
This field is used to represent payment terms
FOC=Free of Charge
N30=Net 30 Days
N90=Net 90 Days
PIF=Pay in Full
|
| 85 |
TAX_CD |
Character(8) |
VARCHAR2(8) NOT NULL |
Tax Code
Prompt Table:
TAX_HEADER_TBL
Set Control Field: BUSINESS_UNIT
|
| 86 |
TAX_EXEMPT_FLG |
Character(1) |
VARCHAR2(1) NOT NULL |
Tax Exempt Flag
Y/N Table Edit
|
| 87 |
TAX_EXEMPT_CERT |
Character(30) |
VARCHAR2(30) NOT NULL |
Exemption Certificate
Prompt Table:
RF_BO_TAX_EX_VW
|
| 88 |
SVC_PURCH_OPT |
Character(4) |
VARCHAR2(4) NOT NULL |
This field is used to represent the transaction price purchase option
FLAT=Flat Rate
PRPD=Prepaid Services/Cases
TM=Time & Materials
|
| 89 |
SVC_PRICE |
Number(21,5) |
DECIMAL(20,5) NOT NULL |
Service Price used on the Service Order
|
| 90 |
CURRENCY_CD |
Character(3) |
VARCHAR2(3) NOT NULL |
This field stores the Currency Code value.
|
| 91 |
SVC_UNIT_TYPE |
Character(4) |
VARCHAR2(4) NOT NULL |
This field is used to represent the transaction price unit type
CASE=Case
DAY=Day
HOUR=Hour
MON=Month
SO=Service Order
WEEK=Week
YEAR=Year
|
| 92 |
SVC_LIST_PRICE |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Service Order List price which included entitlement.
|
| 93 |
SVC_ADJ_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Service Order Adjustment Amount used in Service Order pricing.
|
| 94 |
SVC_ADJ_PCT |
Signed Number(4,0) |
DECIMAL(3) NOT NULL |
Service Adjustment Percent used in Service Order pricing.
|
| 95 |
SVC_ADJ_CURRENCY |
Character(3) |
VARCHAR2(3) NOT NULL |
Uplift / Discount Adjustment Currency Code.
|
| 96 |
SVC_REASON_CD |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order - Adjustment Reason Code.
|
| 97 |
SVC_REASON |
Character(30) |
VARCHAR2(30) NOT NULL |
Service Order - Service Adjustment Reason
|
| 98 |
MAT_LIST_PRICE |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Service Order - Material Original Amount
|
| 99 |
MAT_ADJ_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Material Adjustment Amount used on service order pricing.
|
| 100 |
MAT_ADJ_PCT |
Signed Number(4,0) |
DECIMAL(3) NOT NULL |
Material Adjustment Percent used on service order pricing.
|
| 101 |
MAT_ADJ_CURRENCY |
Character(3) |
VARCHAR2(3) NOT NULL |
Uplift / Discount Adjustment Currency Code.
|
| 102 |
MAT_REASON_CD |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order - Material Adjustment Reason Code
|
| 103 |
MAT_REASON |
Character(30) |
VARCHAR2(30) NOT NULL |
Service Order - Material Adjustment Reason
|
| 104 |
TIME_LIST_PRICE |
Number(12,2) |
DECIMAL(11,2) NOT NULL |
On the Service Order, the Labor List Price including entitlements.
|
| 105 |
TIME_ADJ_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Time Adjustment Amount used in service order pricing.
|
| 106 |
TIME_ADJ_PCT |
Signed Number(4,0) |
DECIMAL(3) NOT NULL |
Uplift/Discount on labor provided on service order.
|
| 107 |
TIME_ADJ_CURRENCY |
Character(3) |
VARCHAR2(3) NOT NULL |
Uplift / Discount Adjustment Currency Code.
|
| 108 |
TIME_REASON_CD |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order - Time Adjustment Reason Code
|
| 109 |
TIME_REASON |
Character(30) |
VARCHAR2(30) NOT NULL |
Service Order - Time Adjustment Reason
|
| 110 |
EXP_LIST_PRICE |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Service Order - Expense List Price.
|
| 111 |
EXP_ADJ_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Service Order pricing - Expense Adjustment Amount.
|
| 112 |
EXP_ADJ_PCT |
Signed Number(4,0) |
DECIMAL(3) NOT NULL |
Service Adjustment Percent used on service order pricing to provide uplift or discount percent.
|
| 113 |
EXP_ADJ_CURRENCY |
Character(3) |
VARCHAR2(3) NOT NULL |
Uplift / Discount Adjustment Currency Code.
|
| 114 |
EXP_REASON_CD |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order - Expense Adjustment Reason Code
|
| 115 |
EXP_REASON |
Character(30) |
VARCHAR2(30) NOT NULL |
Service Order - Expense Adjustment Reason
|
| 116 |
ADD_ADJ_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Adjustment Amount for Discount or for Uplift
|
| 117 |
ADD_ADJ_PCT |
Signed Number(4,0) |
DECIMAL(3) NOT NULL |
Service Adjustment Percent for Service Order Pricing.
|
| 118 |
ADD_ADJ_CURRENCY |
Character(3) |
VARCHAR2(3) NOT NULL |
Uplift / Discount Adjustment Currency Code.
|
| 119 |
ADD_REASON_CD |
Character(10) |
VARCHAR2(10) NOT NULL |
Service Order - Additional Adjustment Reason Code
|
| 120 |
ADD_REASON |
Character(30) |
VARCHAR2(30) NOT NULL |
Service Order - Additional Adjustment Reason
|
| 121 |
SVC_EXCH_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Service Order - Material Exchange Amount
|
| 122 |
TOTAL_AMT |
Signed Number(22,5) |
DECIMAL(20,5) NOT NULL |
Total Amount field used in PS_RF_SO_BLDET_WRK.
|
| 123 |
CURRENCY_FSBU |
Character(3) |
VARCHAR2(3) NOT NULL |
Currency Code for the Field Service Business Unit.
|
| 124 |
CURRENCY_SOLDTO |
Character(3) |
VARCHAR2(3) NOT NULL |
Currency Code
|
| 125 |
BILLING_STATUS |
Character(3) |
VARCHAR2(3) NOT NULL |
Used to indicate if the billing status is pending, in error or submitted.
001=Billing Pending
002=Billing Submitted
003=Contract Creation Error
004=Billing Submitted
005=Transaction Error
006=Billing Completed
007=Contract Created
Default Value: 001
|
| 126 |
ALT_PHONE |
Character(24) |
VARCHAR2(24) NOT NULL |
Alternate phone number for one-time use. Not part of customer data model.
|
| 127 |
CUST_START_DATE |
Date(10) |
DATE |
Customer Preferred start date recorded for a service activity.
|
| 128 |
CUST_START_TIME |
Time(15) |
TIMESTAMP |
Customer Preferred start time recorded for a service activity.
|
| 129 |
CUST_END_DATE |
Date(10) |
DATE |
Customer Preferred end date recorded for a service activity.
|
| 130 |
CUST_END_TIME |
Time(15) |
TIMESTAMP |
Customer Preferred end time recorded for a service activity.
|
| 131 |
SO_COMPLETE_DATE |
Date(10) |
DATE |
Service Order Completion Date. This Date will be used to store the Completion Date of the Service Order.
|
| 132 |
DELAY20 |
Number(8,0) |
INTEGER NOT NULL |
This field is used to represent a delay time value for Workflow escalation notifications
|
| 133 |
DELAY50 |
Number(8,0) |
INTEGER NOT NULL |
This field is used to represent a delay time value for Workflow escalation notifications
|
| 134 |
DELAY80 |
Number(8,0) |
INTEGER NOT NULL |
This field is used to represent a delay time value for Workflow escalation notifications
|
| 135 |
DELAY100 |
Number(8,0) |
INTEGER NOT NULL |
This field is used to represent a delay time value for Workflow escalation notifications
|
| 136 |
DELAY100END |
Number(8,0) |
INTEGER NOT NULL |
This field is used to represent a delay time value for Workflow escalation notifications
|
| 137 |
DELAY120 |
Number(8,0) |
INTEGER NOT NULL |
This field is used to represent a delay time value for Workflow escalation notifications
|
| 138 |
RC_DESCRLONG |
Long Character |
CLOB |
Long description used in CallCenter for Problem, Solution...
|