RF_WF_SERVICEVW(SQL View) |
Index Back |
|---|---|
CRM Workflow Service OrderCRM Workflow Service Order Worklist Grid View |
| SELECT A.OPRID , A.BUSPROCNAME , A.ACTIVITYNAME , A.EVENTNAME , A.WORKLISTNAME , A.INSTANCEID , A.INSTSTATUS , A.INSTAVAILABLEDTTM , A.INSTTIMEOUTDTTM , A.ORIGINATORID , C.SO_PRIORITY , B.BUSINESS_UNIT , B.SO_ID , B.SO_LINE , B.WORKLIST_DESCR , C.SERVICE_ID , C.END_DT , C.END_TIME , C.CUST_END_DATE , C.CUST_END_TIME , A.WL_PRIORITY , A.COMMENTSHORT , CASE WHEN A.INSTSTATUS = 2 THEN 'Y' ELSE 'N' END , B.WF_PURPOSE , A.SYNCID FROM PSWORKLIST A , PS_RF_SERVICE_WL B , PS_RF_SO_HDR C WHERE A.BUSPROCNAME = B.BUSPROCNAME AND A.ACTIVITYNAME = B.ACTIVITYNAME AND A.EVENTNAME = B.EVENTNAME AND A.WORKLISTNAME = B.WORKLISTNAME AND A.INSTANCEID = B.INSTANCEID AND A.INSTSTATUS <= 2 AND B.BUSINESS_UNIT = C.BUSINESS_UNIT AND B.SO_ID = C.SO_ID |
| # | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
|---|---|---|---|---|
| 1 | OPRID | Character(30) | VARCHAR2(30) NOT NULL | A user's ID (see PSOPRDEFN). |
| 2 | BUSPROCNAME | Character(30) | VARCHAR2(30) NOT NULL | Business Process Name (see PSBUSPROCDEFN). |
| 3 | ACTIVITYNAME | Character(30) | VARCHAR2(30) NOT NULL | Name of a Business Process Activity (see PSACTIVITYDEFN). |
| 4 | EVENTNAME | Character(30) | VARCHAR2(30) NOT NULL | Defines a routing event for PS Workflow |
| 5 | WORKLISTNAME | Character(30) | VARCHAR2(30) NOT NULL | Worklist Name |
| 6 | INSTANCEID | Number(10,0) | DECIMAL(10) NOT NULL | For a given worklist the unique number of rows in PSWORKLIST |
| 7 | INSTSTATUS | Number(5,0) | INTEGER NOT NULL |
Determines worklist status, available, selected, worked, cancelled
0=Selected 1=Open 2=Worked 3=Cancelled |
| 8 | INSTAVAILABLEDTTM | DateTime(26) | TIMESTAMP | Datetime worklist instance was made available |
| 9 | INSTTIMEOUTDTTM | DateTime(26) | TIMESTAMP | Datetime that a worklist times out |
| 10 | ORIGINATORID | Character(30) | VARCHAR2(30) NOT NULL | Originator Identifier |
| 11 | SO_PRIORITY | Character(1) | VARCHAR2(1) NOT NULL |
The priority of the service order.
H=High L=Low N=Normal U=Urgent |
| 12 | BUSINESS_UNIT | Character(5) | VARCHAR2(5) NOT NULL | Business Unit |
| 13 | SO_ID | Character(10) | VARCHAR2(10) NOT NULL | Service Order ID |
| 14 | SO_LINE | Number(3,0) | SMALLINT NOT NULL | Stores the Service Order line number. |
| 15 | WORKLIST_DESCR | Character(50) | VARCHAR2(50) NOT NULL | Description |
| 16 | SERVICE_ID | Character(20) | VARCHAR2(20) NOT NULL | Service ID |
| 17 | END_DT | Date(10) | DATE | This field stores the end date values. |
| 18 | END_TIME | Time(15) | TIMESTAMP | End of Shift |
| 19 | CUST_END_DATE | Date(10) | DATE | Customer Preferred end date recorded for a service activity. |
| 20 | CUST_END_TIME | Time(15) | TIMESTAMP | Customer Preferred end time recorded for a service activity. |
| 21 | WL_PRIORITY | Character(1) | VARCHAR2(1) NOT NULL |
Priority
1=1-High 2=2-Medium 3=3-Low |
| 22 | COMMENTSHORT | Character(30) | VARCHAR2(30) NOT NULL | Short Comment |
| 23 | SHOW_COMPLETED | Character(1) | VARCHAR2(1) NOT NULL |
This field is used to determine whether the worklist should be filtered to show only completed worklist entries.
Y/N Table Edit Default Value: N |
| 24 | WF_PURPOSE | Character(4) | VARCHAR2(4) NOT NULL |
Purpose of the Notification
0=FYI APPR=Approval Required ASSN=Assignment ESCA=Escalation FOLL=Follow-Up Requested HOLD=Hold Notification SLA=SLA Warning SLAX=SLA Exception STAT=Status Change TASG=Task Assignment UPD=Update Notification |
| 25 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |