RI_SUB_INTE_HST

(SQL Table)
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Sub Interactions

History table used for Sub Interactions data

  • Related Language Record: RI_SUB_INT_LG_H
  • # PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
    1 PSARCH_ID Character(8) VARCHAR2(8) NOT NULL Archive ID (see PSARCHTEMPLATE).
    2 PSARCH_BATCHNUM Number(30,0) DECIMAL(30) NOT NULL Archive Batch Number
    3 INTERACTION_ID Character(15) VARCHAR2(15) NOT NULL interaction id
    4 SEQNUM Number(3,0) SMALLINT NOT NULL Sequence Number
    5 SUBINT_OBJ_TYPE Character(4) VARCHAR2(4) NOT NULL sub-interaction object type
    6 SETID_RI Character(5) VARCHAR2(5) NOT NULL Interactions Setid
    7 BUSINESS_UNIT_RI Character(5) VARCHAR2(5) NOT NULL Business Unit Interactions
    8 BO_ID_CUST Number(31,0) DECIMAL(31) NOT NULL This field stores the Business Object ID for the customer.
    9 ROLE_TYPE_ID_CUST Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the customer
    10 ROLE_TYPE_ID_CNTCT Number(12,0) DECIMAL(12) NOT NULL Stores ROLE_TYPE_ID for the contact
    11 BO_ID_SITE Number(31,0) DECIMAL(31) NOT NULL Business Object ID
    12 INTERACT_BEGIN DateTime(26) TIMESTAMP begin interaction
    13 INTERACT_END DateTime(26) TIMESTAMP end interaction
    14 INTERACT_STATUS Character(4) VARCHAR2(4) NOT NULL interaction status
    BUSY=Busy
    CALL=Callback
    CHLD=Child Answered
    CMPL=Completed
    INPR=In Process
    NOAN=No Answer
    NOCL=Do Not Call Again
    15 INTERACT_ACTION Character(4) VARCHAR2(4) NOT NULL action
    TEMP=temp
    16 EXTERNAL_EMAIL_ID Character(40) VARCHAR2(40) NOT NULL External Email Address
    17 ROW_ADDED_DTTM DateTime(26) TIMESTAMP This is a datetime field for record creation.
    18 ROW_ADDED_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who added the row.
    19 ROW_LASTMANT_DTTM DateTime(26) TIMESTAMP The date and time that the row was last updated.
    20 ROW_LASTMANT_OPRID Character(30) VARCHAR2(30) NOT NULL ID of user who last modified the row.
    21 SYNCID Number(10,0) DECIMAL(10) NOT NULL The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle.
    22 SYNCDTTM DateTime(26) TIMESTAMP Synchronization Last Update Date Time
    23 LEAD_ID Character(15) VARCHAR2(15) NOT NULL Used by Sales Force Automation, this field uniquely identifies a Sales Lead.
    24 OPPORTUNITY_ID Character(15) VARCHAR2(15) NOT NULL Opportunity ID
    25 FULFILLMENT_ID Character(15) VARCHAR2(15) NOT NULL Fulfillment ID
    26 CASE_ID Number(15,0) DECIMAL(15) NOT NULL Case ID. This is a unique ID assigned to a case when it is saved. Unique ID is ensured by getting the next value from the auto-numbering table and updating the table.
    27 EMAILID Character(70) VARCHAR2(70) NOT NULL A user's E-mail address
    28 SO_ID Character(10) VARCHAR2(10) NOT NULL Service Order ID
    29 RBTACCTID Character(15) VARCHAR2(15) NOT NULL Unique service account indentifier
    30 RBTBILLID Character(15) VARCHAR2(15) NOT NULL Bill Id
    31 CAPTURE_ID Character(20) VARCHAR2(20) NOT NULL Field use to store the capture ID in order capture.
    32 INST_PROD_ID Character(20) VARCHAR2(20) NOT NULL This field is used to represent the installed product ID (key field)
    33 FSI_SUB_INT_ID Character(20) VARCHAR2(20) NOT NULL Sub Interaction Id
    34 NOTES Long Character CLOB Budget Notes