RO_RI_CAPTUREVW(SQL View) |
Index Back |
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Capture ViiewTis record is a view contains Capture Id |
SELECT CAPTURE_ID , %subrec(RB_RI_OBJ_SBR,PS_RB_RI_OBJ_VW) FROM PS_RB_RI_OBJ_VW |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | CAPTURE_ID | Character(20) | VARCHAR2(20) NOT NULL | Field use to store the capture ID in order capture. |
2 | INTERACTION_ID | Character(15) | VARCHAR2(15) NOT NULL | interaction id |
3 | PARENT_INTER_ID | Character(15) | VARCHAR2(15) NOT NULL | Parent Interaction ID.................................... |
4 | ROOT_INTER_ID | Character(15) | VARCHAR2(15) NOT NULL | Root Interaction ID....................................... |
5 | BO_ID_CONTACT | Number(31,0) | DECIMAL(31) NOT NULL | This field indicates the Business Object ID for the contact. |
6 | BO_ID_CUST | Number(31,0) | DECIMAL(31) NOT NULL | This field stores the Business Object ID for the customer. |
7 | BO_ID_SITE | Number(31,0) | DECIMAL(31) NOT NULL | Business Object ID |
8 | ROLE_TYPE_ID_CNTCT | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the contact |
9 | ROLE_TYPE_ID_CUST | Number(12,0) | DECIMAL(12) NOT NULL | Stores ROLE_TYPE_ID for the customer |
10 | BO_NAME_CONTACT | Character(50) | VARCHAR2(50) NOT NULL | BO_NAME_CONTACT |
11 | RB_MCF_DETAIL_TYPE | Character(4) | VARCHAR2(4) NOT NULL |
MCF Detail Type indicating the Detail component to be associated with an interaction
CHAT=Chat CM=Printer CMEM=Outbound Email IBEM=Inbound Email NONE=Phone OMEM=OLM Outbound Email SMSO=Outbound SMS SS=Self Service SYNC=Synchronized Email |
12 | INTERACTION_MTHD | Character(4) | VARCHAR2(4) NOT NULL |
Interaction Method
BOEM=OLM Broadcast Email ICHT=Inbound Chat IEML=Inbound Email IFAX=Inbound Fax IPHN=Inbound Phone IWEB=Inbound Web OBWL=Outbound Worklist Notification OEML=Outbound Email OFAX=Outbound Fax OPHN=Outbound Phone OPRN=Outbound Print SMSO=Outbound SMS SOEM=OLM Single Email SYNC=Synchronized Email |
13 | INTERACT_BEGIN | DateTime(26) | TIMESTAMP | begin interaction |
14 | INTERACT_END | DateTime(26) | TIMESTAMP | end interaction |
15 | INTERACT_STATUS | Character(4) | VARCHAR2(4) NOT NULL |
interaction status
BUSY=Busy CALL=Callback CHLD=Child Answered CMPL=Completed INPR=In Process NOAN=No Answer NOCL=Do Not Call Again |
16 | INTERACT_FLOW | Character(4) | VARCHAR2(4) NOT NULL |
interaction flow
IN=Inbound OUT=Outbound |
17 | CALLBACK_DATE | DateTime(26) | TIMESTAMP | Call Back Date |
18 | SEQNUM | Number(3,0) | SMALLINT NOT NULL | Sequence Number |
19 | SUBINT_OBJ_TYPE | Character(4) | VARCHAR2(4) NOT NULL | sub-interaction object type |
20 | ROW_ADDED_DTTM | DateTime(26) | TIMESTAMP | This is a datetime field for record creation. |
21 | ROW_ADDED_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who added the row. |
22 | ROW_LASTMANT_DTTM | DateTime(26) | TIMESTAMP | The date and time that the row was last updated. |
23 | ROW_LASTMANT_OPRID | Character(30) | VARCHAR2(30) NOT NULL | ID of user who last modified the row. |
24 | SYNCID | Number(10,0) | DECIMAL(10) NOT NULL | The Synchronization ID field stores a value generated by the sync processor. The value is used to identify the type of object that the sync processor is about to handle. |
25 | SYNCDTTM | DateTime(26) | TIMESTAMP | Synchronization Last Update Date Time |
26 | NOTES | Long Character | CLOB | Comments |