SDB_AGR_SL_VW(SQL View) |
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Agreement Service Level ViewAgreement Line Service Level. Used to load agreement Information to contact center dashboard. |
SELECT A.SETID , A.AGREEMENT_CODE , A.AGR_RENEWAL_NUM , A.AGREEMENT_LINE , C.SERVICE_LVL_CD , D.DESCR , D.DESCRSHORT FROM PS_RF_AG_LINE_ENTL A , PS_RF_ENTITLEMENTS C , PS_RF_SERVICE_LVL D WHERE A.SETID = C.SETID AND A.ENTITLE_NAME = C.ENTITLE_NAME AND C.ENTITLE_TYPE = 'PPM' AND A.SETID = D.SETID AND C.SERVICE_LVL_CD = D.SERVICE_LVL_CD |
# | PeopleSoft Field Name | PeopleSoft Field Type | Database Column Type | Description |
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1 | SETID | Character(5) | VARCHAR2(5) NOT NULL | This field is used to store the value of SetID on various setup tables. |
2 | AGREEMENT_CODE | Character(30) | VARCHAR2(30) NOT NULL | This field represents the agreement code (name) for an agreement |
3 | AGR_RENEWAL_NUM | Number(4,0) | SMALLINT NOT NULL | This field represents the agreement renewal number (agreements begin at a value of one and the number is incremented with every renewal) |
4 | AGREEMENT_LINE | Character(10) | VARCHAR2(10) NOT NULL | This field records the value for the agreement line number |
5 | SERVICE_LVL_CD | Character(4) | VARCHAR2(4) NOT NULL |
This field stores the Service Level Code.
7X24=7X24 ENH=Enhanced PREF=Preferred PREM=Premium STD=Standard |
6 | DESCR | Character(30) | VARCHAR2(30) NOT NULL | Description |
7 | DESCRSHORT | Character(10) | VARCHAR2(10) NOT NULL | Short Description |