SDB_E_DTL_VW

(SQL View)
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Email Detail Status View

Used to load xlat values and descriptions of RB_DETAIL_STATUS field to contact center dashboard.

SELECT %Substring(A.FIELDVALUE , 1 , 3) , A.XLATLONGNAME , A.XLATSHORTNAME FROM PSXLATITEM A WHERE A.FIELDNAME = 'RB_DETAIL_STATUS' AND A.EFFDT = ( SELECT MAX(B.EFFDT) FROM PSXLATITEM B WHERE B.FIELDNAME = A.FIELDNAME AND B.FIELDVALUE = A.FIELDVALUE AND B.EFFDT <= %CurrentDateIn AND B.EFF_STATUS = 'A')

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 RB_DETAIL_STATUS Character(3) VARCHAR2(3) NOT NULL Detail item status
AUT=Closed - Auto Response
CAN=Closed - Canceled
DUP=Closed - Duplicate
OPN=Open
REP=Closed - Response
2 XLATLONGNAME Character(30) VARCHAR2(30) NOT NULL Translate Long Name
3 XLATSHORTNAME Character(10) VARCHAR2(10) NOT NULL Translate Value Short Name