SDB_O_STATUS_VW

(SQL View)
 Index Back

Interaction Status View

Used to load xlat values and descriptions of INTERACT_STATUS field to contact center dashboard.

SELECT A.FIELDVALUE , A.XLATSHORTNAME , A.XLATLONGNAME FROM PSXLATITEM A WHERE A.FIELDNAME = 'CMF_REQST_STATUS' AND A.EFFDT = ( SELECT MAX(B.EFFDT) FROM PSXLATITEM B WHERE B.FIELDNAME = A.FIELDNAME AND B.FIELDVALUE = A.FIELDVALUE AND B.EFFDT <= %CurrentDateIn AND B.EFF_STATUS = 'A')

# PeopleSoft Field Name PeopleSoft Field Type Database Column Type Description
1 EMAIL_STATUS Character(4) VARCHAR2(4) NOT NULL ERMS Inbound Email Status
2 XLATSHORTNAME Character(10) VARCHAR2(10) NOT NULL Translate Value Short Name
3 XLATLONGNAME Character(30) VARCHAR2(30) NOT NULL Translate Long Name